When IKEA Turned A Printing Mistake Into ‘Limited Edition Products’
A lot of times marketing agencies and brands find themselves in a difficult situation when there is some typo or a printing mistake in the creative copy of the advertisement or a product. We have seen many brands & agencies facing trolls and backlash from the customers but what IKEA did with a printing mistake teaches a lesson to all of us on how to act in such cases.
IKEA Singapore got to know about a spelling mistake on their KLAMBY cloth bags but the team was smart enough to turn it into a limited edition product. The error revealed when customers noticed the URL below the IKEA logo had “www.ikea.co.sg” instead of “www.ikea.com.sg”.
IKEA acknowledged the error and made a description tag for the products which read “KLAMBY. LIMITED UNIQUE ALAMAK…” followed by the phrase “At IKEA, it’s OK to make a mistake”. The retail company did the same for online buyers by adding this text in the description region of the product.
Online sources reported that IKEA officials said that “It will be a waste to throw out thousands of reusable bags in perfect condition.”
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2-Time Mom | Proud Latina 🖤 | Multi Award-Winning Marketer | 2024 Top Women Leaders of Austin | Data Geek | Marketing Pro Since 2009 | AI Enthusiast | Let's Talk Affordability & Financial Equity
7moSuch a creative move! I wonder what the sales stats were on them. Where they able to sell all of them? Was it a flop? So curious!
Sales & Marketing Manager - MEFREE LLP | PGDM”24 @ WeSchool | Interned @ TCS DISQ as Marketing Intern
7moThat’s a brave move!
Performance Marketing| Freelancer| Specialized in Google, Facebook and Instagram Ads|
7moAmazing idea
Segment Marketing at Merck Life Science
7moVery cool spin on a mistake, and now they become collectors items for some lol
People to Product Marketing - Embracing the change
7moSuch a great and sustainable thought