Breakers Resort Map, Address, Transportation & Nearest Stations and Airport

Our stay did not start well. Pulling into the driveway there is an event entrance and what appears to be a spa entrance. After circling the property it became apparent that the spa entrance was also the main hotel entrance, although there were no signs indicating that. Approaching the front desk, we were informed there was no luggage assistance, no room service, no restaurant service except in the morning, and the embedded Starbucks was not open on Sunday through Tuesday. (We were checking in Sunday afternoon.) The hotel is badly worn, suffering from obviously deferred maintenance. Carpets, elevators, furniture, and some walls and ceilings are badly in need of refurbishment. The dreadful red patterned carpet that was merely garish when the hotel opened and is in the hallways, is currently soiled and faded. The furniture in our executive suite, never nice to begin with, was shabby and forlorn looking. The executive floor lounge was closed with all signs removed. In a very bad sign, the awful packet coffe in the room was no worse than the complimentary morning coffee in the lobby. The only creamer available for either was one of those chemical glop products. I could barely give this facility two stars. Five stars would be absurd. A Super 8 affiliation would be more appropriate, and the prices should match. What we paid for the suite was a very bad value. Having been at the hotel opening, it was sad to see the state it was in, and how far the property had declined.

The staff and amenities at the Westin Richmond are first class and we highly recommend the Westin Richmond for your hotel needs while in Richmond. Our well behaved dog traveled with us and was welcomed at an affordable price. Very convenient, clean rooms and outstanding service by all staff members !

Good, cost-effective

It is a very clean place, very good quality staff very friendly, the location very good has many places nearby where you can visit I would recommend it a lot is a place where you can rest and enjoy.

Hotel itself js great but parking is an absolute nightmare. There were 3 graduations, a soccer tournament and a horse show plus Mothers Day weekend. So everyone of the parking spots was taken as was the side of the curb at the hotel. There was absolutely no place to park. I am here working at VCU Medical and went to go to work and my car was gone. It had been towed by the manager at the Jump park next door. I parked on the side of the building in what I thought was still the hotel parking lot at 2 am after my shift. This is uncalled for and they really need to work out an arrangement with the businesses around them for parking. I did notify the lady at the front that night like the elevator sign says to do and no other parking was available. I had to miss work tonight and have no idea how much this will cost me. It’s now costing me $1k for my night missed of work. The manager at the Defy Jump park could say something to the hotel , the tow company could call me something. This is insane so stay where there is adequate parking or during a less crowded time of year.

Satisfied, quiet in the middle of noisy

The location of the hotel is very good, also newly renovated, very quiet. The beds are also very comfortable, suitable for family outings. There are many restaurants and shopping centers nearby, all within ten minutes of driving distance, which is very cost-effective.

Breakfast is very simple, parking is free, and eating around is more convenient! The hotel's internal facilities are relatively aging, and the sanitation is not clean enough. There are many black people and the service needs to be improved!