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We requested the changes in our booking through Ms. Katherine Perez last Saturday, 18 May 2024. We informed her that since my sister and her husband confirmed to join us , hence we requested for the revision of our reservation. We told her we saw the ad that costs P7,500 in one room and we would like to avail that promo. She assisted us for the booking and informed us that we will be paying additional amount of P3,375.00 which we agreed to pay upon check in. She only emphasized to us that we can no longer avail for the privilege discount of the seniors since we are already availing the hotel''s promo. She even sent us an email as proof of the balance amount we have to settle. However, when we arrived at the check in counter, they are already charging us extra for the 4th person which is not what was discussed to us by Ms. Perez. In the end, we are at the losing end and just have no choice but to pay because she was not allowed by Mr. Cabajar, Assistant Front Office Manager to speak to us to give clarification about the matter. There's no problem for us to pay the right amount as long as it is properly disclosed with us in the beginning . It is even our wedding anniversary that we chose your hotel for us to celebrate and unwind. We didn't expect that we will be disappointed in a way. Where is the saying that I just hope no more client/patron would ever feel the same way.

The room is superb, clean, smell good and big. The balcony with breathtaking view. The staff is so polite and best service given to each guest. The restaurant is super good (you must try the steak). I am sure, I will return to relax in this hotel again. Let the photo attached speak for itself 👍👍👍👍👍👍👍👍

Everything is good, breakfast, halo-halo is the best! Reception staff Jessa is very accomodating as well as the rest. Nurse Jay-Ar is excellent in taking our blood pressure, taking & retaking again after finding out that we 4 seniors have high BP. He even gave me paracetamol to lessen my headache. What a very responsible nurse. The staff at the coffee shop were all attentive & superb too. Concierge & maintenance guys were very helpful too. The only downside is Baguio is not as cold as it used to be 30-40 years ago. Therefore I strongly suggest that rooms should be airconditioned for more comfort. In all, we highly recommend Le Monet to everyone.

A comfortable stay at Alvea. Hairdryer and electric fan are available in the room. Water dispenser is at the corridor. Just both shower water pressure and shower hot water not strong enough Cleanliness needs to be improved as room has Ant and some area is sticky Room package included breakfast which is set breakfast. Suggest to have more selections. Car parking is available as well Hope to have full length mirror in the room Overall the stay is good and will consider to staying again. Hope will see some improvement by then.

Not as expected. The hotel lobby looks not bad, but the room inside is quite old. Ajax there is some dirt on the shower towel. But the staffs are quite nice and friendly.

Everything about our stay was excellent. The food, the service at breakfast, and the staff at the front desk. They were always polite, helpful, and respectful. This is the best stay I've ever had in a hotel, and I've traveled around the world and stayed at many hotels. Definitely a 5 star hotel!

My stay was less than ideal due to several issues. The water heater did not work instantly, and I had to run the water for 15 minutes(waste of water) before it warmed up enough for a shower, which was quite inconvenient. The window view was also disappointing(I requested for a room transfer with a pine tree view, they told me no available room). Additionally, I had to request basic amenities each time for extra person(we are 3 person in a room)which should have been provided without needing to ask. This significantly impacted the quality of my stay. Good breakfast though. Most staff are courteous.

Great location relative to shopping and sites. Room and common areas were updated and nice. People were extremely courteous and responsive to the customers needs.  Noticeable shortfalls: cable reception was fuzzy with some premium channels as HBO viewed in black-and-white. Went to breakfast at 9 AM and the serving dishes were a bit barren in content. Breakfast lasted till 10 AM so I was quite surprised the dishes were not adequately filled. Parking was limited and we had to park the vehicle quite a distance from the hotel.

The unit we got is a good size and comfortable for a family of 4. We actually just slept there, out early and back late, the 3 nights of our stay. I feel like the unit was not maintained well. The floors were not swept good. It was dusty. The bathroom lavatory leaks and the water stays on the corners of the counter. Presence of spider webs out on the terrace and presence of little cockroaches. The front screen door does not close completely. I know there was a 5 review, units are surely different from one another. We have a good view of the mountain and below.

The hotel was good, the breakfast buffet was good but our room wasn’t sound Proof. We could hear the noise yelling from downstairs at night. We couldn’t sleep.