The Gotham Hotel Map, Address, Transportation & Nearest Stations and Airport

The hotel is in a good environment and the service is very warm and thoughtful. Since we were staying during the Spring Festival, there were a lot of Chinese tourists in the hotel and it was very lively. The hotel is in a good location and the surrounding public transportation is very convenient.

I’ll start with the positive… Check in was easy and the room was a very generous size for the city. It kind of ends there. It was a tough choice to decide between luxe hotel properties in NYC. I settled on the Mandarin because of my extraordinary experience in London. Maybe the bar was set too high by Hyde Park. We got in to the room and felt like a quick coffee before heading out. No coffee setup? We called down and were told it could be provided - on demand?! Really?? Soon enough a Nespresso setup was delivered. How many people opt out of coffee? Maybe that’s just me. Next, showed up for lunch in the bar (I think there is only the one dining option). There wasn’t anyone at the host’s station so we grabbed a seat. Soon enough someone awkwardly asked us to vacate the “reserved” seats and they would check to see if they could accommodate us at another table. Eventually we were reseated. Service was lagging and food was overpriced (as can be expected at an establishment like this). Hotel decor and interiors were all just average. Nothing felt like a wow. No part of the experience felt like it justified the price tag - especially when there is so much competition in this city. My stay at The NYC Edition in March (for roughly half the cost) far outperformed this experience. The Mandarin can do much better than this.

The corner two-bedroom room has a nice view, and it is very comfortable for a family of four. It's not far from the subway when you go out, and the transportation is convenient. The doorman downstairs is very active in carrying luggage.

I love its location. It is convenient to go to Times Square, Hudson Yard, Central Park, Penn Station and many subway stations. Though it is convenient, it is not as lousy as those in Times Square. Like most of the hotels in NYC downtown, the room is not spacious, but it works well for me. At least it has a sofa. The rooms are pretty modern with multiple USB plugs. The bed is super comfortable. The room is sound proof so it is great for light sleepers. Maybe the hotel is in the fashion district, the interior design reflects it by adding a seeing machine toy to the night stand. The staffs are super nice. The bellman on the first floor is amazing. They not only store luggages, provide directions but also remind hotel guests the temperature outside might be cool that it is better to put on a jacket before stepping out. The hotel is popular. The check-in time is 4 pm even you are an elite members.

Amazing hotel with great views of Central Park. Our room was spectacular. As a Titanium Elite Member we were upgraded to a 1 bedroom Park Avenue Suite. It was absolutely stunning. The bed was comfortable and so was the living room area. So happy we decided to stay here! I was a little dissappointed as I called/emailed months ahead of time to see if there was anything that they could do complimentary for my husbands 50th birthday (cake, fruit, anything...etc...) and was told they would do something, but they didn't.

The hotel known as the old money style is magnificent, and most of the porters and waiters are white, which is probably a sign of the hotel's status. The room is quite big, especially the bathroom. The coffee machine, kettle, and drinking water need to be ordered, and you have to pay for coffee capsules. What is not commensurate with the status of a five-star hotel is that the quilt does not need a quilt cover, but is wrapped up and down with two sheets. When you sleep and turn over, the quilt core is exposed. It is disgusting to think about it, and the hotel reacted, they actually said they only have this Ways to wrap the quilt. My deep feeling is that this hotel is good for having afternoon tea and taking pictures. The accommodation experience is very ordinary. After all, there are too many good hotels in New York!

My favorite place to spend the holiday. The Lowell is New York Cities best kept secret The staff is top notch and go the extra mile to make you feel taken care of. We feel like we’re at home once we come through the door. If you are looking for a warm cozy classical nyc experience look no further then the Lowell. The rooms are beyond , like your own private townhome. We love the Lowell so much

The location is very convenient and the breakfast is good

The hotel is very close to the Metropolitan Museum of Art and a walk takes place. The rooms are small but beautifully furnished. Two bottles of Evian mineral water are delivered every day. The first day has fruit bowls. Many people in the lobby elevators wear clothes to highlight New York fashion. It was unfortunate that I met an Oolong front desk man and gave me two pre-authorizations. I had to pay a hundred for the prepayment of the house. He brushed a hundred and then brushed for 590 dollars. I didn't point out that he didn't explain this to me. When I showed the text message of payment, he went to the office and said something to another person. Then the person came out and checked that they didn't collect more money, everything was OK, then I asked. What should I do with this money? The man said that he will be able to return it to me. This is a mistake. This is of course a mistake. The lady who came to check did not apologize and said that there was no problem. I am very dissatisfied with this. I didn’t receive more than five hundred dollars in the morning, but I returned a hundred dollars. It was too much. I checked this matter with them when I checked out. They said that they didn’t collect more money. The pre-authorization will be after I left. I gave it back in a few days. They did not collect the money but brushed up the pre-authorization, and did not release the pre-authorization when I left. It was almost a month before I received the automatic cancellation. The rooms in the hotel are very good and good value for money, but for the work at the front desk, remind the Chinese compatriots to pay attention!