We love seeing our following growing 🔥 Thank you to all each and every one of you! #crm #businesscontonuity #knowledgemanagement #cloudsolution #documentmanagement #clientcommunication
pfireStorm
Technology, Information and Internet
Durban, Kwa-Zulu Natal 904 followers
An affordable, cloud-based application enabling interaction with clients whilst driving business continuity
About us
The pfireStorm platform is an affordable, cloud-based service that enables businesses to interact with their existing and potential clients and stakeholders in a collaborative manner through two way communication, document sharing and profile management. By simultaneously addressing multiple business processes such as sales, marketing and client retention activities, pfireStorm offers a single solution that drives and sustains all the components of best practice customer service, customer relationship management and good corporate governance. Our vision is that pfireStorm is the partner of choice for organisations seeking collaborative technology that supports the creation and retention of relationships throughout their value chain as well as drive strategic objectives such as business continuity, knowledge management, succession planning and compliance. The pfireStorm product and service suite effectively supports organisations to implement and leverage the solution within their own unique environment. Any organisation from any industry or sector is able to extract value from the pfireStorm products and services.
- Website
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https://pfire.co.za/services/crm-software/
External link for pfireStorm
- Industry
- Technology, Information and Internet
- Company size
- 2-10 employees
- Headquarters
- Durban, Kwa-Zulu Natal
- Type
- Privately Held
- Founded
- 2007
- Specialties
- customer relationship management, succession planning, business continuity, client retention, knowledge management, collaboration, client portal, and delivery system
Locations
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Primary
Durban, Kwa-Zulu Natal, ZA
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Johannesburg, Gauteng, ZA
Employees at pfireStorm
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Gareth Hopkins
Helping FSPs achieve better delivery of value, business continuity, safer knowledge management and realistically retain relationships with clients…
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Grant Hopkins
Head of New Business and Distribution at pfirestorm cc
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Grant Hopkins
National New Business & Distribution Manager at Pfirestorm
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Terry Krieger
Consultant
Updates
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Information security is one of our top priorities 🔐 Data encryption, password protection and audit trails are just a few of the measures in place within the pfireStorm system. #informationsecurity #cloudsecurity #cloudbased #internetsecurity
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True #centralisation and #collaboration is enabling your clients, yourself or your administration staff to update information in one place. Add your client objectives to use in our integrated #FinancialNeedsIllustrator #crm #financialneeds #financialservices #financialplanning #ifa #financialadvisor #businesscontinuity #knowledgemanagement
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Do you battle with fragemented records and relationships? Use pfireStorm to centralise your information: 🔥 Emails 🔥 Documents 🔥 Activity audit trail 🔥 Profile data 🔥 Calendar & diary 🔥 Product information #businesscontinuity #knowledgemanagement #crm #clientrelationship #clientrelationshipmanagement #cloudsolution
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How often do you communicate with your client base? 🔥 Send personalised emails and SMSs to thousands of clients at once 🔥 Automatically file every communication without doing anything 🔥 Use specific fields in their profile to populate their communication 🔥 Receive responses directly back into their profile 🔥 Use email and SMS templates to make it simpler Make communicating easy for your whole value chain. #cloudbased #crm #communication #clientcommunication #clientrelationshipmanagement #businesscontinuity #email #sms
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#AnnualReviews are a matter of compliance, let alone good client service. Many #financialadvisors struggle to track and carry out their annual reviews for lack of a good system. If you're struggling in this area, reach out to us. We would love to chat 🔥 #ifa #financialplanner #crm #clientrelationship #faiscompliance #practicemanagement #businesscontinuity #clientservice
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"Do you even document manage bro?" There are lots of reasons for a good #DocumentManagement solution. 🔥 De-fragment document records 🔥 Offsite backup solution 🔥 Centralise stakeholder access 🔥 Create uniformity If you're interested in any off these solutions, reach out to us #documentmanagement #documentstorage #documentsharing #cloudstorage #offistebackup #offsitestorage #riskmanagement #centralisedstorage
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Proof that we have been at it for 15 years 😎🤓🔥 It feels like a time warp after finding this in the archives 💾🗄️ Well, we’ve come full circle with the menus down the left after having them at the top and dropping down for many years. #crm #financialservices #businesscontinuity #knowledgemanagement #relationshipmanagenent #saas
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#CRM concept no.5 - 🔥 Effective communication 🔥 Effective communication makes relationship retention and ultimately marketing and sales practical and efficient. Clients do not mind to being marketed to! They just want to be marketed to in a valuable and relevant way. The best way to do this is to KNOW WHO YOUR CLIENT IS. If you know who they are, what they want or need it then becomes easy to market to them. Marketing is not always about product or sales but sometime just about information. Telling your clients something that is helpful or relevant to them without trying to sell them something is a great way to build trust and perceived value. The sales will ultimately come. If you are informing your clients, they are able to make informed decisions and therefor the products and services which you offer will eventually sell themselves. KNOW your clients, be RELEVANT to your clients, add VALUE to your clients. This MUST be facilitated by #CRM #businesscontinutiy #clientretention #knowledgemanagement #valueproposition #informationmanagement #riskmanagement #financialadvisor #communication #marketingcommunication #sales
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#CRM concept no.4 - 🔥 Client focused approach🔥 We've heard the buzz term "customer-centric" however, too often what clients want and what service providers do are not aligned. What better way to align your services and your client's needs than to ask your client what it is that they need, want and expect. Once you know that, it is as simple as giving it to them. A step further is to physically include your client in the actual process. For example, traditionally in an advisory business, the advisory would go to the client, explain some information and request some information from the client and then go back and do their job. What if information was freely available to the client in a portal. Where they could update and interact with information. Creating a collaborative environment facilitates a client focused approach. This should be facilitated by #CRM #businesscontinutiy #clientretention #knowledgemanagement #valueproposition #informationmanagement #riskmanagement #financialadvisor