From everyone at diadem, we wish our valued clients, suppliers and collaborators a Merry Christmas and a Happy New Year. We hope your festive season is filled with joy, laughter and cherished moments with loved ones. We’re excited to continue our valued partnership with you in 2025, and we eagerly await the opportunity to reconnect and share the successes of the coming year (after a well-deserved rejuvenating break, of course). Thank you from all of us for your ongoing collaboration and support.
diadem
Design Services
Melbourne, VIC 3,049 followers
Diadem is a world-class wayfinding and signage consultancy.
About us
We are an integrated design and project management practice operating across Australia, New Zealand, Hong Kong and the wider Asia Pacific region on projects that connect people to place. For more than 20 years, we have helped people navigate and engage with branded spaces worldwide, enhancing not only brands but also end-users' experiences in airports, shopping centres, workplaces, universities, and beyond. We design, procure, and manage projects with a multi-disciplinary approach that meets the individual needs of each project. With our global insight, technical expertise, trusted experience and proven processes, we create innovative solutions that add value and deliver certainty from the beginning. Our collaborative approach safeguards the interests of clients, preserves the integrity of designs, and delivers smarter outcomes for all. Integrated mindset Whether we are engaged for all or part of a project, we consider each element from every perspective. Our services can be broadly described as design, procurement and project management. However, it is our integrated mindset that is unique to diadem and delivers enduring value for clients long after our work is complete. When we are engaged to design, we also consider procurement and management factors, such as how to realise those designs best in terms of time, cost and quality. When we work in procurement, we ensure fit-for-purpose specifications are matched with appropriate suppliers. As project managers, our work focuses on upholding the integrity of the design. We are many specialists with one holistic approach. Integrated team The Diadem team comprises around 80 strategic, creative and technical specialists who work across six offices, providing support and services to local and international projects. Clients value our people for their expertise, creative thinking and independent advice.
- Website
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https://diadem.co
External link for diadem
- Industry
- Design Services
- Company size
- 51-200 employees
- Headquarters
- Melbourne, VIC
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Multi-site Rebranding, Architectural Signage, Wayfinding, Customer Experience, Project Management, Construction Management, Industrial Design, Graphic Design, Environmental Design, Consulting, retail design, branded environments, wayfinding, user experience, and place making
Locations
Employees at diadem
Updates
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Over the years, airport wayfinding has evolved significantly, shifting from a purely utilitarian approach, to one that places humans at its core. Senior Designer Sung Chua shares her thoughts from the departure lounge. https://lnkd.in/gjTP3c5M #Airports #AAANC24 #Aviation #Travel #DiademAustralia #DiademNewZealand #Diadem #DiademAsia #Signage #Design #UserExperience #Wayfinding #Placemaking #Rebranding #DesignThinking #BrandedEnvironments #ExperienceDesign
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Reducing airport stress begins outside the terminal. Diadem delivered wayfinding solutions to enhance accessibility and create seamless experiences at Auckland Airport’s new transport hub. Transport Hub (TH01) is a brand-new facility which features over 320 metres of undercover kerbside drop-off and pick-up space for cars, buses, taxis, and rideshare vehicles. This was an ambitious endeavour for the airport. Diadem was engaged to develop new sign types, many requiring innovative engineering solutions due to their scale. Customised signage was essential to ensure effective communication across the high-traffic areas, providing clarity and https://lnkd.in/g3GFbXjj Auckland Airport #Airports #AAANC24 #Aviation #Travel #DiademAustralia #DiademNewZealand #Diadem #DiademAsia #Signage #Design #UserExperience #Wayfinding #Placemaking #Rebranding #DesignThinking #BrandedEnvironments #ExperienceDesign
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Larger airports have started embracing the idea of placemaking. We now desire airports that embody the essence of our cities. When we step into an airport terminal, do we instinctively know that we’ve arrived. For Adelaide Airport, our team proposed several placemaking devices. These included rising and falling sun-like spheres, symbolising departure and arrival and a large overhead digital screen celebrating truly South Australian imagery. https://lnkd.in/gyvZEYWR #Airports #AAANC24 #Aviation #Travel #DiademAustralia #DiademNewZealand #Diadem #DiademAsia #Signage #Design #UserExperience #Wayfinding #Placemaking #Rebranding #DesignThinking #BrandedEnvironments #ExperienceDesign
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Hamilton Airport is a gateway for New Zealand’s central North Island. A major development and rebrand necessitated a new direction for the signage and wayfinding. As with any airport wayfinding, breaking down the pathways of the traveller is the first step for Diadem. Understanding their needs at each stage of the journey to or from the plane ensures information is delivered intuitively. Diadem’s signage and wayfinding ensure the region’s visitors enjoy a smooth arrival and departure experience. https://lnkd.in/gVjxfnxV Hamilton Airport NZ #Airports #AAANC24 #Aviation #Travel #DiademAustralia #DiademNewZealand #Diadem #DiademAsia #Signage #Design #UserExperience #Wayfinding #Placemaking #Rebranding #DesignThinking #BrandedEnvironments #ExperienceDesign
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We’re thrilled to see the Transport Hub recognized as “Infrastructure Project of the Year 2024, Large Airport” at the New Zealand Airports Awards. Diadem is proud to have been the signage and wayfinding consultants for such an iconic and transformational project. This award reflects the incredible collaboration and innovation that went into creating a seamless, world-class experience for travellers. It’s been an honour to contribute to a project that not only enhances convenience and connectivity but also sets a benchmark for future infrastructure excellence. #DiademAustralia #DiademNewZealand #Architecture #Signage #Design #UserExperience #Wayfinding #GraphicDesign #IndustrialDesign #DesignThinking #BrandedEnvironments
We’re thrilled that our new Transport Hub has been awarded “Infrastructure Project of the Year 2024, Large Airport” at the New Zealand Airports Awards. Additionally, Te Arikinui Pullman Auckland Airport Hotel, our joint venture with Tainui Group Holdings Limited, was recognised as a runner-up in the “Commercial and Non-Aeronautical Initiative of the Year” category. These annual awards from our industry association celebrate excellence in airport projects and initiatives across New Zealand. The Transport Hub represents a $300 million investment, designed to enhance traveller convenience with a fully covered drop-off/pick-up area, multi-level parking, and seamless connectivity. It has transformed the way travellers arrive and depart from the international terminal and is a key to meeting future demand and supporting New Zealand’s connectivity to the world. This recognition highlights the collaborative effort and dedication from across the airport to deliver innovative infrastructure that meets the needs of travellers and stakeholders alike. Congratulations to all our New Zealand airport colleagues recognised at these awards. Carrie Hurihanganui | Mark Thomson | Scott Tasker | Richard Wilkinson | Jayne Wear | Peter Donovan | Brook Myers | Stacey McGowan | Steven L. | Navdeep Singh | Debbie Giles (McKeown) | Nina Bialostocki | William Henry Ray Goodger | Hayat Mohmand | Rohit Anand | Tieri Wiliame Christopher | Laura Platts | Elaine Toal TSA Riley | Icon | peddlethorp | Revolve Energy | BGT Structures | Isthmus | Rider Levett Bucknall RLB | DHC - Structural | Civil | RapidFire Safety & Security | Electrical Consulting Services Ltd | EDGE Consulting Engineers | eCubed Building Workshop | NDY | Brevity | Assemble Limited | Seicom | Aurecon | Initia | diadem | SKIDATA APAC | Parkspace by Chauntry | Secure Parking
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We’re proud to share that Paul Sparks will be representing Diadem as a panel speaker at the Circularity Conference 2024 in Sydney on the 26th and 27th of November! Paul has been a passionate advocate for integrating circular economy principles into the work we do at Diadem—collaborating with clients and suppliers to turn innovative concepts into impactful solutions. This year, Paul will join a dynamic panel discussion on: “Unlocking Opportunity: Innovating for a Circular Economy.” We’re inspired by Paul’s commitment to championing change in our industry and thrilled to see him share his expertise at such a pivotal event. If you’re attending the conference, don’t miss his session on Wednesday—it’s sure to be a highlight! Let’s continue to work together toward a more circular future. 💡🌱 https://lnkd.in/dKgYcgJa #CircularityConference #Circularity2024 #Circularity #CircularEconomy #Sustainability #Innovation #DiademAustralia #DiademNewZealand #Architecture #Signage #Design #IndustrialDesign #DesignThinking #BrandedEnvironments #SustainableDesign #SustainablePractices #SustainableFuture #PositiveImpact
Circularity conference, Sydney 26th and 27th of November 2024! I’ve been along for the last two years listening to innovators, leaders, and change makers speak about the redesign of systems for a more #circular and resilient world. After each conference I’ve left being inspired to put the learnings into practice, applying it to my industry, to advocate with diadem’s clients and work with suppliers implementing prototypes and building a host of successful case studies along the way. This year I’m stoked to be part of the panel speaking about "Unlocking Opportunity: Innovating for a Circular Economy”. Pretty much the last session on the Wednesday so please hang around and bring the energy! Looking forward to catching up with friends and colleagues, meeting new collaborators, and the take aways to implement into 2025.
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The brief, utilize existing stock of antique flapper boards as placemaking elements that would elevate the experience of airport users, linking the city of Melbourne and its front door – the airport. As airports are constantly changing and evolving, our response required a singular idea – a narrative that tied the myriad possible expressions together – thematically and conceptually. A consistent, inimitable thread. #Airports #AAANC24 #Aviation #Travel #DiademAustralia #DiademNewZealand #Diadem #DiademAsia #Signage #Design #UserExperience #Wayfinding #Placemaking #Rebranding #DesignThinking #BrandedEnvironments #ExperienceDesign
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diadem reposted this
Client Development Director | Associate - User & Brand Experience in the Built Environment
We've hit the half-way mark of the Australian Airports Association national conference, and the diadem team have been having many fantastic conversations with a wide variety of our clients in the airport sector. Sara Irvine, one of our wonderful clients at the Queenstown Airport (ZQN), dropped by for a chat, which was great. Mark Janetzki and I have immersed in a few of the keynote / panel sessions, and have heard some amazing discussions and presentations. The industry is certainly moving forward at a rapid pace, and being here to be a part of the conversation is both key and rewarding. #AAANC24 Australian Airports Association #connecting #relationships #wayfinding #userexperience
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Ahead of a major re-development, Adelaide Airport engaged Diadem to assess and give clarity to the user journey from entry through to international and domestic departures. Some of Adelaide Airport’s gates are ‘swing gates’, which alternate between international and domestic routes. After undergoing a critical assessment of the terminal, Diadem devised a digital solution. This meant Adelaide Airport could easily tailor sign messaging on a situational basis depending on user journeys. This outcome enabled users to navigate with minimal anxiety in an otherwise stressful environment. https://lnkd.in/gyvZEYWR Adelaide Airport Limited #Airports #AAANC24 #Aviation #Travel #DiademAustralia #DiademNewZealand #Diadem #DiademAsia #Signage #Design #UserExperience #Wayfinding #Placemaking #Rebranding #DesignThinking #BrandedEnvironments #ExperienceDesign
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