DeliveryApp

2024 in Review: Key Trends that Shaped Logistics and Retail As the year draws to a close, let’s look back at the transformative trends that reshaped the logistics and retail industries in 2024. From technological advancements to sustainability initiatives, these key movements have driven change and innovation. Here are some of our top highlights: 🔄Rise of Circularity and Focus on Returns In 2024, we saw a growing focus on circular business models and returns management. Many brands introduced return fees to encourage responsible purchasing, while others embraced resale and recycling initiatives to minimise waste and extend product life cycles. 🛒Digital Marketplaces Surge Digital marketplaces continued to dominate the e-commerce space, and they are projected to account for 50% of U.S. e-commerce spending by the end of next year. Retailers are increasingly leveraging these platforms to reach wider audiences and streamline their operations. 🏢Return to Office Policy Changes As more companies implemented return-to-office policies in 2024, the demand for home deliveries shifted. This has driven the need for more convenient alternatives, such as parcel lockers, to accommodate customers’ changing routines. 🤖AI Adoption is Transforming the Industry AI adoption in logistics and retail has skyrocketed this year. From automated route optimisation and predictive demand forecasting to enhanced customer personalisation, AI is revolutionising operations, making supply chains more efficient and smarter than ever. 🌍Push Toward Sustainability Sustainability remained a key focus in 2024, with a 4.6% growth in the number of electric vehicles on the road since 2020. An estimated 30% of all new cars sold were electric, and many retailers and logistics companies switched to electric fleets, reducing carbon emissions and meeting eco-conscious consumer demands. As we look to 2025, we’re excited about what’s next for the industry! What trends stood out to you this year? 👇 Discover more on these key trends in our blog: https://lnkd.in/eWcUkYfB

Want to keep your customers coming back? Delight them with your delivery service! Discover 5 game-changing tips in our blog ⬇️ https://lnkd.in/gwq6WynQ #CustomerExperience #DeliveryService #DeliveryApp

Cyber Week = Conquered! 🎉 A huge congratulations to all our amazing customers for making it through one of the busiest, most intense weeks of the year! From Black Friday to Cyber Monday and beyond, we’ve seen you rise to the challenge. Here’s to all the successful deliveries, smooth logistics, and team efforts that made this week one for the books. Now it’s time to catch your breath, celebrate your wins, and get ready for the next wave. Thank you for trusting us to power your deliveries this Cyber Week. We couldn’t be prouder to support your success! #CyberWeek2024 #PeakSeasonSuccess #LogisticsExcellence

The biggest shopping day of the year is officially in full swing, and we’re ready to deliver! From record-breaking sales to fast-paced deliveries, Black Friday is all about speed, precision, and delighting your customers. Whether you’re facing last-minute surges or unexpected delivery challenges, DeliveryApp has got your back with on-demand support and real-time tracking to keep things moving smoothly. 📦 Need a lifeline during the chaos? 📞 Call us at 0161 884 0250, and let’s make this your smoothest Black Friday yet. https://lnkd.in/eKDGYpdG

Black Friday and Cyber Week are coming in HOT! Here’s your no-nonsense checklist to survive and thrive during the busiest days of the year: 1. Team Treats - Fuel your team with snacks, coffee and some well-deserved praise. Keep spirits high, and you’ll keep productivity even higher. A happy team = smoother operations. It’s science! 2. Track EVERYTHING - What you track over the next few days will become your secret weapon for Peak Season next year. Collect as much data as you can now and you’ll thank yourself later. 3. On-Demand Lifeline - Have your backup crew on speed dial. When things get sticky, your partners can swoop in to help you overcome any challenge! Keep our booking line number handy for those unexpected moments: 0161 884 0250 Let’s crush it this Black Friday!

Customers are increasingly comfortable ordering last minute which puts extra pressure on delivery services. However, late deliveries can significantly erode consumer trust. It can take 3 or 4 positive delivery experiences in a row to generate trust with your customers. Retaining consistency with your deliveries is key to building true customer loyalty and repeat business. Watch the full interview with Chris Bee, HubEurope CEO, to unlock his insights and advice for managing deliveries: https://lnkd.in/dz-mbAAz

It's very exciting to see same-day delivery becoming more accessible to customers and how it is changing traditional shopping experiences as brands get creative with how the service can deliver for their customers. If you want more insights from Alex's talk, head to our blog here: https://lnkd.in/eV3e3cRn #SameDayDelivery #RetailNews #Collaboration

In the lead-up to peak season, clear communication is crucial. During the busiest time of the year, things don’t always go to plan. But offering transparency helps manage expectations, builds trust, and fosters loyalty – even when the news isn’t perfect. Let’s focus on creating strong customer relationships through honesty this peak season! #CustomerExperience #PeakSeason

Team Spotlight: Congratulations to Ollie Stell on his promotion to Business Development Manager. Ollie is an integral part of the DeliveryApp team and in his new role he will be responsible for taking care of our amazing clients and new customers to ensure we deliver the service that suits their needs best. Join us in congratulating Ollie! We can't wait to see him excel in his new role. #DeliveryApp #TeamSpotlight #Promotion

42% of consumers faced delivery challenges during Peak last year. Let's not let them down again! As we close into the busiest days of the year for deliveries, it's crucial to learn from past challenges. Whether it's delays, missed deliveries, or lack of visibility, consumers expect more. Now's the time to implement smarter strategies — seamless communication can make all the difference. Let’s deliver an exceptional Peak season this year! 🚚🎯 If you have any urgent delivery requirements, DeliveryApp can support you with on-demand deliveries. Get in touch to speak to our team today: https://lnkd.in/eMnf3dBy