🧠 Do you have a Customer Success Charter or Manifesto? Probably the answer is no, but ask yourself if you should when Customer Success: Is reactive to customers Is disruptive to the flow of work elsewhere in your company Is too busy to evolve and grow in the way the company needs Is resistant to new products (or even new deals) Our client’s Customer Success and Support team developed a Customer Success Charter to hold themselves to account under their new operating model. What do you think? Check it out ⬇️
Fractional SaaS
Business Consulting and Services
Customer Success Leadership for Early-Stage Startups
About us
Early-stage start-ups deserve access to the best customer success resources. Fractional SaaS gives you access to exceptional customer success leadership when you need it most.
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 2023
- Specialties
- Leadership, Business Strategy, Customer Success, SaaS, Growth, Start-Ups, Support, Revenue, Renewals, Churn, Organisational Effectiveness, Networks, Community, and Onboarding
Locations
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Primary
Get directions
London, GB
Employees at Fractional SaaS
Updates
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🍁There’s nothing better than delivering transformative trainings for Customer success teams this Fall 🍂! We’ll help you equip team with: 💰 Revenue generating skills 👩💻 Consultative skills 📚 Business acumen We’ve got only a few training spots left for the year. If you’ve got the training budget left, now is the time to put it to great use! 👏 👉 Message us to secure your training spot! 🤩 We are Kate Forgione and Marija Skobe-Pilley, energetic duo of Fractional SaaS. (Don’t judge our selfie skills! 🙊We’re too immersed into training teams to remember taking photos! Next time, we’ll take a pic with your team!) #CustomerSuccess #Training #revenueboost
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Our Fractional SaaS founders, Kate Forgione and Marija Skobe-Pilley are in Dublin 🇮🇪 today, presenting at The Customer Conference by Customer Success Network. Find them and have a chat about the latest industry trends! #customersuccess
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