musicMagpie

musicMagpie

Technology, Information and Internet

Stockport, Cheshire 6,402 followers

The smart, sustainable and trusted way to buy, rent and sell.

About us

We are a UK-based tech business at the forefront of the circular economy revolution, allowing customers to buy, rent and sell refurbished consumer technology and physical media products. Our service is smart for them, and smart for the planet. Our site and mobile app allow customers to easily get cash for their unwanted tech and media items. We then refurbish those products back to a good-as-new condition before reselling them on our own store as well as global marketplaces for a fraction of the price of buying new. We count ourselves lucky to have over 9 million incredible customers, to whom we’ve paid out hundreds of millions. We have the highest number of seller reviews on both Amazon and eBay and have consistently achieved extremely positive feedback scores. We have a 4.4* rating on UK Trustpilot with over 290,000 reviews and have won multiple awards for our recycling services, including Best Recycling Service at the What Mobile Awards seven years in a row. Operating as a circular economy business, we offer customers a better value and more sustainable option when purchasing and trading-in their tech. We refurbish 95% of the products we receive from our customers, and if we can’t refurbish them, the majority of their parts will be reused to refurbish other products. We are proud to be supporting the reduction of e-waste globally. At the heart of our business are our people, which none of the above would be possible without. To be a Magpie is to care about our customers, our business, our communities and our environment. We share a passion for what we do and we are on a mission to make a difference - we innovate, collaborate, contribute and thrive together.

Industry
Technology, Information and Internet
Company size
501-1,000 employees
Headquarters
Stockport, Cheshire
Type
Public Company
Founded
2007
Specialties
musicmagpie, money making, sell CDs, sell DVDs, sell Games, cash, make money online, music Magpie, surprisingly easy way to declutter, recommerce, extra cash, the recommerce company, sell electronics, decluttering, sell tech, and sell my phone

Locations

  • Primary

    Stockport Exchange

    musicMagpie

    Stockport, Cheshire SK1 3SW, GB

    Get directions

Employees at musicMagpie

Updates

  • We are officially part of the AO family and couldn't be more excited!💚

    View profile for Steve Oliver, graphic

    co-Founder and Group CEO at musicMagpie PLC

    The start of a new week and a new era for musicMagpie.... I'm absolutely delighted to announce that last week we officially became part of the fantastic AO family as we concluded life as an independent PLC. All of the team (nobody more so than me!) are hugely excited to get going, and I am hugely grateful to John Roberts, Mark Higgins and the rest of the team at AO for the faith they have placed in us and indeed the enormous welcome they have given us in joining their wonderful group. Life was pretty tough at times as a stand-alone public business but I am exceptionally proud of my team's passion and resilience in the face of both an extremely challenging macro-economic environment and competitor activity. Despite this, we remained focused on our strategy on becoming a leader in the circular economy, in particular in consumer technology, and we look forward with great anticipation at the huge opportunities we now have within our new Group. A couple of thank yous. Firstly, to my Chair and indeed mentor and friend (other than the Arsenal bit) Martin Hellawell; my relationship with him was a definite highlight of public life and I thank him for his enormous wisdom, counsel and experience. Secondly, to our advisors in this transaction, the excellent, wise and hard working teams at Shore Capital Markets and Addleshaw Goddard, who looked after us so well. Thank you guys. But the biggest thank you of all goes to my outstanding Magpie colleagues, past and present, without whom we could not have done any of this without. This deal was all about finding a fantastic long term home for the business, and a home for the single most important aspect of the business, its people and we have already witnesssed how perfectly the shared culture and values that John has instilled in AO align with our own at Magpie. Both organisations are obsessed with caring about customers (AO's 600k Trust Pilot reviews is one of the few that beats our mere 300k!) alongside caring deeply about our colleagues, communities and our general environment. A match made in heaven.... So a new chapter and one that I could not be more excited about. My 'fourth baby' may have grown up (it's nearly 18 now!) but it now has a new and hugely successful wider family to help me and the Magpie team look after it and allow it to flourish ... onwards and upwards! AO .....Let's go! 💚

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  • 🎉 Celebrating success at the UK Contact Centre Forum Awards! 🏆   We’re thrilled to announce that, in partnership with Outworx Contact Centre and USMAART, we’ve won Silver in the Outsourcing Partnership of the Year category at the UK Contact Centre Forum Awards!   A special shout-out also goes to our very own Natalie Lonsdale, who was shortlisted for Customer Experience Manager of the Year.   Thank you to the UK Contact Centre Forum Awards for recognising our team's efforts and a huge congratulations to all the other winners and nominees. We’re excited to keep setting new standards in customer experience!

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  • 🎉🏃♂️ Our Steptember challenge has officially come to an end 🏃♂️🎉 Thanks to the incredible dedication of our Magpies and the amazing support from those who donated, we smashed our targets! Together, we walked a staggering 11,052,935 steps and raised over £3000 for our charity of the year, Signpost Stockport for Carers. A massive thank you to everyone who participated, donated and cheered us on - we couldn’t have done it without you. Here’s to the next challenge!

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  • 🏃♂️ It’s the final stretch for our Steptember challenge 🏃♀️ There’s just one week left until our Steptember challenge comes to an end! So far, our Magpies have hit 8,220,005 steps and are well on track to hit our 10 million step goal. We’ve also raised an impressive £1,800 towards our £3,000 goal for Signpost Stockport for Carers - but we’re not finished yet! Donations are still open, so if you’d like to contribute and help us reach our £3000 target, please click the link below to sponsor us: https://lnkd.in/eTJ9RjTZ Thank you for your support!

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  • We recently began a working relationship with The Growth Company, and specifically GM Business Growth Hub. Here at musicMagpie, one of our core values is Thrive; where we encourage everyone to develop their skills and provide support to help fulfil both individual and team potential. So, we’re delighted to be able to support our amazing colleagues with their continued learning and development, by offering them 2 training masterclasses that they can attend via Training Provider Instep   What better time to begin our training programme, at the start of the new academic year, with 2 of our colleagues beginning their first masterclasses on this week!    Good Luck and we can’t wait to see your certificates of achievement! #backtoschool!

  • 🚶♀️ We’re stepping up for charity in the musicMagpie Steptember Challenge!🚶♀️ This September, our amazing colleagues will be taking part in the musicMagpie Steptember Challenge. Together, our goal is to hit a massive 10 million steps and raise £3,000 for our charity of the year, SignPost Stockport for Carers. To reach this ambitious goal, we'll be taking part in a variety of fun and creative activities throughout the month. From walks in the park to dancing, hiking and more - every step counts! Stay tuned for updates on our progress, and if you’d like to contribute, please consider sponsoring us to support this incredible cause. Every donation, big or small, makes a difference. Click the link below to donate: https://bit.ly/3YUHcqT Thank you for your support!

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  • 📚We’re supporting young carers with our Back2Skool collection!✏️ Our team recently participated in a Back2Skool collection in support of Signpost Stockport for Carers, an incredible charity that supports local young carers. Thanks to the generosity of our colleagues, we have donated over £300 worth of school supplies, including pens, pencils, calculators, musicMagpie water bottles and much more. These supplies will help ensure that the young carers supported by Signpost are ready and equipped for the new school term. A big thank you to everyone who contributed - together, we’re making a difference!

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  • Our Magpies have been soaking up the sunshine at head office these past few weeks! A big thank you to Stockport Exchange for providing the perfect spot to unwind during lunch, complete with comfy sunchairs and beanbags. Our colleagues are definitely making the most of the summer weather while it lasts along with the food vans offering delicious Greek, Spanish and Italian food!

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  • 🚴♂️ Happy Cycle to Work Day! 🚴♀️   A huge shout-out to the Magpies who decided to pedal their way into work for Cycle to Work Day today and a special thanks to those colleagues who cycle in regularly. Cycling to work has many great benefits and can massively improve your physical and mental wellbeing - plus, it’s a more sustainable way of getting around! We’re lucky to have cycle storage and changing areas at all of our facilities for our colleagues to use every day of the year.

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