We know that active listening is the cornerstone of strong communication. It fosters deeper relationships, builds trust, and ensures a clear understanding of information. But how well do we really listen?
Here are 9 powerful tips to transform you into an active listening pro:
1. Be Present: Give the speaker your undivided attention. Silence your phone, minimise distractions, and focus solely on their message.
2. Check Your Judgment: Resist forming opinions or interrupting with
solutions. Listen openly and receptively.
3. Use non-verbal cues: Make eye contact, nod
occasionally, and use positive facial expressions to show engagement.
4. Let Them Flow: Avoid interrupting. Give the speaker the space to fully express their thoughts and feelings.
5. Ask Open-Ended Questions: Go beyond "yes" or "no"
questions. Encourage elaboration with prompts like "Can you tell me more
about that?" or "How did that make you feel?"
6. Be Patient: Don't rush the conversation. Allow the speaker sufficient time
to express themselves freely.
7. Walk a Mile in Their Shoes: Empathise. Put yourself
in the speaker's perspective. Try to understand their emotions and viewpoints.
8. Acknowledge Emotions: Reflect the speaker's feelings with phrases
like "That sounds frustrating" or "It seems like you're excited
about this."
9. Paraphrase & Summarise: Briefly rephrase key
points to confirm understanding and demonstrate active listening.
By incorporating these tips, you'll become a more engaged
listener, fostering stronger connections and communication in all aspects of
your life.
By incorporating these tips, you'll become a more engaged listener, fostering stronger connections and communication in all aspects of your professional life.
#TrainingwithPride #inspiringacultureofcare #ActiveListening #CommunicationSkills #RelationshipBuilding
