Wuhan Maya Gleetour Hotel

Wuhan Maya Gleetour Hotel Reviews

Wuhan Maya Gleetour Hotel

218 Huanle Avenue (Huanle Dadao), Hongshan District, Wuhan, Hubei, 430077, ChinaView Hotel Details
Wuhan Maya Gleetour Hotel
Wuhan Maya Gleetour HotelWuhan Maya Gleetour HotelWuhan Maya Gleetour Hotel
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Wuhan Maya Gleetour Hotel Guest Reviews

4.7/5
Outstanding
1367 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1367)
Positive reviews(1327)
Reviews with photos/video(211)
Classy environment(137)
Friendly front desk staff(71)
Perfect for kids(56)
Delicious breakfast(41)
Garden view(38)
Offers pick-up/drop-offs(25)
Close to train station(25)
Has facilities for children(7)
Negative reviews(40)
Jameson
Deluxe Twin Room (Garden-view)
Stayed in Aug 2023
Solo travellers
5 review
4.0/5
Very Good
Posted on Sep 30, 2023
Quiet hotel next to East Lake area. Breakfast is filling and service was overall helpful. Provides transfer to the nearby Wuhan high speed train station. Room was clean and tidy. Generally a little rundown.
Response from Property: Dear distinguished guest, it is our honor to be appreciated and affirmed by you,and we value the opinions of each guest.Our Gleetour Hotel is based on the theme of Mayan culture, located on the shore of Wuhan East Lake, close to Wuhan Happy Valley. The hotel room size can be as low as 36 square meters, and provides 1.8 meters large bed and other complete facilities.To make you stay as enjoyable as possible,we hope you make full use of facilities like Intelligent delivery robot. While some of rundown facilities have been included in the renovation plan. Maya Gleetour Hotel meets you unexpectedly, looking forward to serving you next time!
Ángel Beltrán Castro (angelusman3)
Deluxe Queen Room (Street-view)
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The staff at the (maya hotel) in tte lake area (wuhan lake) were fantastic. Great attitude. Helpful, and always available. The bed was super comfy. I will always stay at this location when traveling to or through (Wuhan).
Response from Property: Dear guest,thank you very much for sharing your experience of Maya Gleetour Hotel.We are delighted to hear that you were satisfied with our hotel service and facilities.And we appreciate your kind words and fantasitic photos very much.Our Gleetour Hotel is based on the theme of Mayan culture, located on the shore of the East Lake, close to Wuhan Happy Valley. The hotel room size can be as low as 36 square meters, and provides 1.8 meters large bed and other complete facilities.We look forward to welcoming you back with us at Wuhan Maya Gleetour Hotel in future.
Thomas X.
Deluxe Queen Room (Street-view)
Stayed in Feb 2024
Solo travellers
35 review
4.2/5
Very Good
Posted on Mar 27, 2024
The hotel is grand, rooms are spacious and comfy, but it's kind of far away from everything.
Response from Property: Dear distinguished guest, it is our honor to be appreciated and affirmed by you,and we value the opinions of each guest.Our Gleetour Hotel is based on the theme of Maya culture,which is located on the shore of Wuhan East Lake and close to Wuhan Happy Valley. It is just a 5-minute drive from the hotel to Wuhan High-speed Railway Station, a 10-minute drive to Xudong Business District.We can provide free shuttle service to Wuhan high-speed rail station, and can also call a taxi online for you.You can consult the front desk if you have any questions.TIPS: Wuhan cherry blossoms are now in full blooming, and we look forward to enjoying them with you.
Karl
Deluxe Queen Room (Street-view)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Great hotel!!
Response from Property: 【無限次進出水公園】 【VIP專屬水公園通道】尊敬的賓客,您好!很開心得知您非常滿意此次入住,我們會秉承匠心品質,用心為賓客提供優質的服務!咱家酒店位於東湖之濱,緊鄰武漢歡樂谷、瑪雅海灘水公園,為所有住店客提供免費停車、24小時免費寄存、免費接送站等多項超值服務,是您休閑旅居的不二之選。TIPS:武漢瑪雅海灘已冰爽開園,購買酒店+水公園任意套票,可享VIP專屬通道,快速入園,省去排隊煩惱,還可享受當天“無限次”進出的福利,武漢瑪雅嘉途酒店邀您開啟一段充滿驚喜的夏日歡樂之途~
lovenob
Deluxe Queen Room (Garden-view)
Stayed in Oct 2023
Business travellers
27 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Good good
Response from Property: 【背靠東湖氧吧】【自助下午茶禮贈】尊敬的賓客:您好!您的滿意就是對我們最大的肯定,您的光臨和讚美,是我們最大的回報。酒店以瑪雅文化為主題,背靠東湖自然風景區,環境優美,盡享天然氧吧,園景房還可遠眺東湖,近看武漢歡樂谷與瑪雅水公園。咱家的豪華園景商務大床房,面積可達40-42平方米,同時禮贈自助下午茶一份,茶水四選一無限續杯,還有精美小食等你來品嚐。TIPS:東湖已開啟金秋模式,綠道各色林木可賞一步一景,漫步磨山林間感受野性魅力,還有浪漫梧桐、湖光山色,快與東湖和瑪雅嘉途酒店來一場美麗的邂逅吧!
DaisyYao5341
Deluxe Twin Room (Street-view)
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The location is right next to the gate of Happy Valley. It is very convenient to visit. The environment is hygienic and clean. The facilities are complete. There is a free parking lot for parking. The service is attentive.
Original TextTranslated by Google
Response from Property: [East Lake Year of the Dragon Lantern Festival] [Thousands of parking spaces] Dear guests: Hello! Thank you for discovering, recording and sharing so many highlights of the hotel. It can be seen that you are a very tasteful person. I wish you a happy New Year and good luck in the Year of the Dragon! There are thousands of parking spaces in the underground parking lot of our hotel. Green energy charging piles are provided in Area F. The hotel provides free parking, free pick-up and drop-off stations, smart robot delivery and many other value-for-money services for all guests. It is the best choice for your leisure stay. the best choice. TIPS The East Lake Year of the Dragon Lantern Festival and Happy Valley Lights and Wishing Season will open at night (2.10-2.25), with drone shows, intangible cultural heritage performances, a sea of ​​360,000 square meters of wishing lanterns, massive entertainment and all-day performances, and purchase a Happy Valley + hotel package With the ticket, you can enter the park twice on the same day ~ Maya Jiatu looks forward to seeing you next time!
Guest User
Deluxe Queen Room (Street-view)
Stayed in Jun 2021
Family
17 review
2.7/5
Posted on Dec 31, 2021
In order to go to the Happy Valley Water World, I booked three rooms for one night. I started to queue for parking before I found the parking entrance. After three o'clock, I went to the front desk and said that there was no room. I waited until five o'clock to get a room. The front desk has When the foreman did not wear a uniform and came forward to deal with the problem, the image was really rural, and he talked like a small shop owner in the village. There is nothing to eat nearby, and the water world is more fun.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!歡迎您入住武漢瑪雅嘉途酒店,酒店是以瑪雅文明為主題的歷史文化主題酒店,坐落於自然環境優美的東湖風景區。非常抱歉這次入住沒能給您一個愉快的入住體驗,關於您反應的停車問題,因旺季水公園的車流量非常大,特別是週末,需要等待停車;還有旺季特別是週末房間都是滿房狀態,為了保證您的入住舒適,房間需要嚴格按照清潔流程後才能給到您入住,可能會有這種特殊情況出現,入住期間有任何問題,可以隨時聯繫酒店的大堂經理,都是專業的職業工作裝,為您解答問題;同時真誠的希望您能及時反饋給我們具體情況,我們一定會持續不斷的提升我們的服務質量,期待您的再次光臨!並️您在這個特別的日子裏 辭舊迎新,迎接2022新年快樂!
Guest User
Deluxe Twin Room (Street-view)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
酒店環境很好,大堂裏很寬敞明亮,讓人覺得很放鬆。酒店設施也很齊全,晚上在房間裏休息的很好,酒店員工都很熱情,員工ashley服務態度很好。酒店周邊的環境也不錯,旁邊就是歡樂谷和東湖,距離很近,很適合出來遊玩時居住。
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Response from Property: 【智能機器人送物】【武漢東湖賞秋】尊敬的賓客:您好!感謝您的有情有意,回饋您的也必將是我們高品質、高效率的優質服務!酒店以瑪雅文化為主題,位於東湖之濱,周邊旅遊資源非常豐富!酒店步行至歡樂谷園區僅3分鐘,可玩轉歡樂谷100+娛樂設備,酒店步行至東湖綠道僅10分鐘,可飽覽東湖5A級自然風景區。TIPS:秋天的東湖,堪稱武漢賞秋天花板,在華僑城生態運動公園旁收穫秋日小確“杏”,在聽濤景區、落雁景區欣賞”楓“景獨好,還有梧桐大道美出新高度、萬株杉樹將變紅……千百種植物美如畫,瑪雅嘉途邀您開啟生態之途~
Guest User
Deluxe Twin Room (Street-view)
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 14, 2024
酒店設施保養的還挺好,衞生也都不錯,後面就是東湖,晚上可以去散步,環境很好,天然氧吧,酒店員工小張,小盛服務都不錯,很熱情,這個酒店的管理應該很好,看的出來每個人都很積極向上。
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Response from Property: 【武漢東湖賞秋】【間房面積可達36平方米】尊敬的賓客:您好!您真是專業的攝影師啊,感謝您的讚許,小雅倍感開心,我們奮進的每一天都因為有您的支持。酒店以瑪雅文化為主題,位於東湖之濱,周邊旅遊資源非常豐富!酒店步行至歡樂谷園區僅3分鐘,可玩轉歡樂谷100+娛樂設備,酒店步行至東湖綠道僅10分鐘,可飽覽東湖5A級自然風景區。TIPS:秋天的東湖,堪稱武漢賞秋天花板,在華僑城生態運動公園旁收穫秋日小確“杏”,在聽濤景區、落雁景區欣賞”楓“景獨好,還有梧桐大道美出新高度、萬株杉樹將變紅……千百種植物美如畫,瑪雅嘉途邀您開啟生態之途~
Guest User
Deluxe Business Room - Garden-View (Double bed)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
遊玩歡樂谷很方便,這裏非常有地理優勢!酒店環境和檔次還是不錯的,房間分園景房和街景房,各有優點,所有的工作人員都態度熱情,服務專業,房間設施完備,不錯的體驗!
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Response from Property: 【酒店專屬打車優惠】【背靠東湖氧吧】尊敬的賓客:您好!您的攝影真贊!感謝您的有情有意,因為有您的信賴和支持,我們是幸福的!酒店以瑪雅文化為主題,位於東湖之濱,周邊旅遊資源非常豐富!酒店步行至歡樂谷園區僅3分鐘,可玩轉歡樂谷100+娛樂設備,酒店步行至東湖綠道僅10分鐘,可飽覽東湖5A級自然風景區。TIPS:酒店攜手滴滴打車展開活動,凡起始點或目的地為武漢瑪雅嘉途酒店的客人,滴滴打車每日均享5折優惠,活動限時折扣,瑪雅嘉途邀您夏日暢行武漢!
Anonymous User
Deluxe Twin Room (Street-view)
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 6, 2024
有車接送很是方便,司機小哥哥非常熱情解答問題。大廳前台小姐姐熱情幹練。步入房間,整潔、透亮、最喜歡的有露台。離歡樂谷5分鐘步行即到。是去歡樂谷遊玩不二之選
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Response from Property: 【歡樂谷驚奇後夜】【免費專車接送武漢站】尊敬的賓客:您好!您的攝影真贊!感謝您的有情有意,因為有您的信賴和支持,我們是幸福的!酒店以瑪雅文化為主題,位於東湖之濱,周邊旅遊資源非常豐富!酒店步行至歡樂谷園區僅3分鐘,可玩轉歡樂谷100+娛樂設備,酒店步行至東湖綠道僅10分鐘,可飽覽東湖5A級自然風景區。TIPS:武漢歡樂谷驚奇後夜持續造夢至11月10日,酒店特推出客房+歡樂谷超值夜場套票,買套票還可享受免費停車、免費接送武漢站、打車軟件5折優惠,瑪雅嘉途邀您領略一場驚奇之旅!
Anonymous User
Deluxe Suite (Street-view)
Stayed in Sep 2024
Family
2 review
3.5/5
Posted on Oct 4, 2024
訂的街景套間,房間面積還可以,設施有點舊了,兩個小電視,也不知道官方圖片怎麼拍的,關鍵不是網絡電視,這年代感,打客服電話詢問,問題沒解決還直接掛電話,這服務態度。酒店側面有小路到東湖綠道。
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Response from Property: 【背靠東湖氧吧】【智能機器人送物】尊敬的賓客,您好!非常抱歉這次入住沒能給您一個愉快的入住體驗。酒店設施設備正在逐步更新中,如酒店商務房和家庭房已全新上線,我們對所有的房間也會定期進行排查及維修,目前客房採用全數字電視,影院升級項目已列入改造計劃,期待下次為您帶來驚喜。同時我們會立即加強員工服務標準及服務細節的要求,不管節假日多忙,也不能對服務品質有所鬆懈。希望您能給我們一個當面致歉的機會,我們會繼續努力提升各項設施與服務,期待您的再次光臨與反饋!
Anonymous User
Piggy Hero Family Room (Ocean Edition)
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 16, 2024
酒店地理位置不錯,離歡樂谷和瑪雅水樂園很近。交通方便,離武漢火車站很近,打車10分鐘。 親子房很大,有帳篷,滑梯和鞦韆,孩子玩的很開心。床也夠大,衞生間也很大,很乾凈, 早餐豐盛,熱乾麪確實不錯。員工服務態度很好,專業,熱情。 我們有兩個小熊玩具走的時候忘記拿了,酒店專門電話通知並放前台。真的很感謝!下次來武漢還會選擇瑪雅嘉途!給力!強烈推薦!
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6/8
Response from Property: 【全新主題家庭房來襲】【免費專車接送武漢站】尊敬的賓客,您好!您真是專業的攝影師啊,感謝您留下如此美好的點評,您的讚美成為我們路途中最美的點綴,回饋您的也必將是我們高品質、高效率的優質服務。酒店以瑪雅文化為主題,位於東湖之濱,周邊旅遊資源非常豐富!酒店步行至歡樂谷園區僅3分鐘,可玩轉歡樂谷100+娛樂設備,酒店步行至東湖綠道僅10分鐘,可飽覽東湖5A級自然風景區。Tips:酒店家庭房是全新升級的哦,超級飛俠主題、豬豬俠等多種主題家庭房任你選,房間裏有帳篷、滑梯、小童拳擊柱等超多定製物品,等小朋友們來體驗,父母們也能得到解放,溜娃玩出新高度~
Guest User
Deluxe Queen Room (Street-view)
Stayed in Sep 2024
Family
2 review
3.0/5
Posted on Oct 24, 2024
第一天是很晚才到,沒注意這個床。定的大床房給我兩個單床拼的就算了,床單都小了,我也沒説啥。結果第二天一看這個墊子,我真是噁心了半天。從來沒評論過,第一次。印象深刻。
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Response from Property: 尊敬的賓客,您好!非常抱歉給您帶來了不愉快的入住體驗。關於您反饋的床墊臟的問題,我們深表歉意。酒店一直致力於為客人提供乾淨、舒適的住宿環境,但這次出現這樣的情況,確實是我們工作的失誤。我們已經第一時間對該房間的床墊進行了全面清潔和更換,並對所有房間的床墊進行了再次排查,確保類似情況不再發生。同時,我們會加強對客房清潔工作的管理和監督,嚴格按照三級查房制度實行,以保證每一位客人都能在酒店享受到優質的住宿體驗。真誠的希望您在入住期間有任何問題,可以隨時聯繫酒店前台或值班經理,方便為您第一時間解決。希望您能給我們一個當面致歉的機會,期待您的再次光臨與反饋!
Guest User
Deluxe Suite (Street-view)
Stayed in Sep 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Nov 7, 2024
房間位置很好,非常適合住宿。唯一不足就是9點前歡樂谷有活動 熱鬧點, 前台小姐姐也非常熱情,酒店服務人員很nice。 點贊👍
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Response from Property: 【背靠東湖氧吧】【酒店專屬打車優惠】尊敬的賓客:您好!您的攝影真贊!很榮幸能夠為您提供最優質的服務,我們會用熱心貼心細心的服務確保您的安心舒心放心。咱家酒店位於東湖之濱,緊鄰武漢歡樂谷,在驚奇造夢夜期間園區的確非常熱鬧,驚奇後夜活動截止11月10日,期待下次為您提供更舒適的服務,酒店還提供免費停車、免費接送站、智能機器人送物等多項超值服務,是您休閑旅居的不二之選。TIPS:酒店攜手滴滴打車展開活動,凡起始點或目的地為武漢瑪雅嘉途酒店的客人,滴滴打車每日均享5折優惠,活動限時折扣,瑪雅嘉途邀您夏日暢行武漢!
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