GTM CROWD

How are you adapting, in these challenging economic times, to optimize success? Check out our 3rd GTM CROWD session with Steve De Marco the CRO of LeanData. We talk about the state of sales, how you position for success, and what's next with #generativeai. Check out the full video (link in the comments) #team #sales #success #business #collaboration

"Leaders who ask powerful questions have the greatest success in both seizing new opportunities and addressing unexpected challenges — and they build cultures that will carry these benefits into the future." https://lnkd.in/gfBfYGU8

Whats next? Trust and confidence that you can use AI safely Sustainability of the ecosystem in which you operate Dedicated technologies for specific tasks, industries, and functions More speed and productivity with minimum extra investment Greater value for both internal and external stakeholders How are you aligning to each?

It's time to talk Customer Lifetime Value (LTV)? High customer lifetime value (LTV) The subscription model means you can gain significant long-term value per customer How do you calculate LTV? Customer lifetime value formula is | LTV = ARPU (average monthly recurring revenue per user) × Customer Lifetime You can also calculate lifetime value using churn (which is a number you likely have more readily available) | LTV = ARPU / User Churn ▶ Churn rate: This is the number of subscribers who unsubscribe or stop paying over a given period of time ▶ Average Revenue Per User (ARPU): This is the average revenue of all your current accounts. Or, MRR/total users What do you get with higher LTV? Identify and prioritize customers - Businesses can use LTV to identify their most valuable customers and allocate resources accordingly. Make strategic decisions - LTV can help businesses make decisions about marketing budgets, resources, profitability, and forecasting. Gauge cost efficiency - LTV can help businesses understand the cost of acquiring new customers and supporting them over time. Improve customer experience - #LTV is a #customer #centric #metric that can help #businesses improve the customer experience overall. 

This is 🔥 - What Great Listeners Actually Do 1) Good listening is much more than being silent while the other person talks 2) Good listening included interactions that build a person’s self-esteem.  3) Good listening was seen as a cooperative conversation.  4) Good listeners tended to make suggestions. While many of us have thought of being a good listener being like a sponge that accurately absorbs what the other person is saying, instead, what these findings show is that good listeners are like trampolines. They are someone you can bounce ideas off of — and rather than absorbing your ideas and energy, they amplify, energize, and clarify your thinking. They make you feel better not merely passively absorbing, but by actively supporting. This lets you gain energy and height, just like someone jumping on a trampoline.

Leverage this story framework to elevate conversations about tangible impact on stakeholders' business priorities. Courtesy of Gartner: #value #change

What if when people experience a setback at work- "we were to treat ourselves as we would a friend in a similar situation? More likely than not, we’d be kind, understanding, and encouraging. Directing that type of response internally, toward ourselves, is known as self-compassion, and it’s been the focus of a good deal of research in recent years."

🤔

Employee engagement reflects the involvement & enthusiasm of employees in their work and workplace. Key Insights: The"must know" findings from this year's analysis on mental health, wellbeing and managers Full Report: Key Insights plus global, regional and country-level data on engagement, wellbeing and more Link in the comments below

How are your meetings? "Normal"?