I-PASS Patient Safety Institute

❄️ Happy Holidays from the I-PASS team! As 2024 comes to a close, we’re proud to recognize the countless healthcare leaders, clinicians, caregivers and patient safety advocates working to ensure reliable care delivery for all. We look forward to another incredible year of improving systems, reducing harm, and elevating care quality through structured communication. Wishing you and your loved ones a happy, healthy, and restful holiday season! #happyholidays #patientsafety #happynewyear

Big news! Today, we’re pleased to announce that our own Marshall Burkhart is assuming the role of Interim CEO of the I-PASS Institute. We are incredibly grateful to William Floyd, whose visionary leadership has guided the I-PASS Patient Safety Institute since its founding in 2016. After eight years, Bill has decided to pass the mantle of leadership to Marshall, but we are pleased to announce that Bill will stay on as a board member to help during this transition period. We are grateful to Bill for his invaluable contributions to I-PASS, its partners, and the many institutions dedicated to improving clinical handoffs throughout healthcare.   Since joining I-PASS in 2020, Marshall has demonstrated exceptional strategic vision, an unwavering passion for patient safety, and a deep commitment to transforming healthcare. His leadership has been instrumental in championing I-PASS's mission to reduce patient harm by elevating reliable handoff communication as a top priority – and strategic leverage point – for healthcare leaders nationwide. Please join us in thanking Bill for his tremendous leadership and in welcoming Marshall into his new role.

What a week! Our team is still buzzing with energy after an inspiring time at this year’s #2024IHIForum. Over the past four days, here’s what we’ve been up to:   💡 Engaging in thought-provoking sessions alongside some of the brightest minds in healthcare 📈 Sharing the I-PASS journey and our evolution from a small research study to a nationally recognized, enterprise-wide healthcare communication solution (huge thanks to our wonderful presenters Deborah Campbell, Nan Henderson, Christopher Landrigan, MD, and David Shahian 👏) 🤝 Making connections with hundreds of passionate improvement professionals who share our mission for fixing the challenges that patients, providers, and hospital leaders have faced for too long   It’s hard to say goodbye to such wonderful people (and sunny Orlando ☀️) but we know this is just the beginning of many exciting opportunities to come.    We’ll see you next year!

🚨Don't miss out! Tomorrow at the #2024IHIForum, we’re diving into innovative strategies for adapting and implementing handoff programs. Join the conversation and discover new approaches to improving patient safety. 👇

Join I-PASS in learning powerful strategies to transform #patientsafety at the #2024IHIForum. In our insightful session, “Scaling and Sustaining Safety: Implementing Highly Reliable, System-Wide Communications using I-PASS”, renowned patient safety experts Deborah Campbell, Nan Henderson, Christopher Landrigan, MD, and David Shahian discuss practical approaches for adapting and implementing handoff programs. Gain key insights including: 📢 The prevalence of variation in communication processes in healthcare 📢 Communication as a primary contributing factor in medical errors 📢 How structured handoff communication programs can reduce preventable errors Come see our presentation on Tuesday at 11 am – and reach out to our team if you’d like to find a few minutes for a discussion.

Please join us in congratulating Larissa Schaufele, MPH on her well-deserved promotion to Program Manager! 🎉   In her role as Program Coordinator, Larissa was instrumental in helping our GME clients execute and sustain successful implementations. Her ability to understand our client's unique needs, coupled with her warm, engaging personality, made her a trusted partner in every project she touched.   In her new role, Larissa will focus on supporting larger implementations, honing her expertise and continuing to champion growth for all I-PASS clients. Her dedication to patient safety and her exceptional ability to connect with others make her an invaluable member of our team.   Congratulations, Larissa—we can’t wait to see all you accomplish in this next chapter!   #patientsafety #promotions #healthcare

Happy Thanksgiving from the I-PASS team! 🦃 We’re grateful for everyone working to make patient care safer and more reliable. Whether you're a healthcare professional, patient advocate, or supporting behind the scenes, your dedication makes a profound difference in advancing patient safety. Wishing you and your loved ones a joyful and fulfilling Thanksgiving! #Thanksgiving #PatientSafety #Healthcare #Gratitude

🎉 We’re thrilled to welcome back Maryam A., who was an intern with us this past summer and is now joining I-PASS as a Data Analyst for the Implementation Team! In her new role, Maryam will continue building on the skills she developed during her internship to support our ongoing patient safety programs. Her keen analytical eye and commitment to improving care quality make her an invaluable asset in enhancing client experiences and driving impactful outcomes. Welcome back, Maryam—we’re excited to see all the great work you’ll do! #PatientSafety #HandoffCommunication #Healthcare

We recently visited the teams at Baptist Health System KY & IN's Paducah and La Grange hospitals to support their I-PASS implementation journey. During our visit, clinical leaders stressed the importance of being physically present to guide nurses and respiratory therapists through this transition. Their dedication to fostering behavior change reflects a deep commitment to achieving zero harm and elevating patient safety. Thank you to both teams for your inspiring leadership and focus on safer care for patients across Kentucky! 🙌 📸 Check out highlights from our visits! #PatientSafety #ZeroHarm #handoffcommunication #healthcare #RespiratoryTherapists Trish Jordan, Sandy Keith RN, MSN, CPHQ, HACP-CMS, Marilyn Riley DNP, PhD, MBA, FNP, APRN-BC, NE-BC, CPXP, Deborah Campbell, Theresa Murray, Christina Hazekamp, MPH, Megan Esporas, Andrea Ferguson, Marshall Burkhart, Nan Henderson

This month, join us in celebrating the 8-year I-PASS anniversary of Christina Hazekamp, MPH! 🎉 As Vice President of Client Operations, Christina plays a crucial role in the success of I-PASS implementation. From identifying coaching opportunities to providing valuable insights for our clients, Christina uses her deep expertise in patient safety to optimize operations and elevate our team. Thank you, Christina. With your help, I-PASS gets closer to achieving our mission of zero preventable harm each and every day! #employeeanniversary #milestone #patientsafety #clientoperations