Nuuly

Nuuly has significantly contributed to URBN’s growth with strong word-of-mouth advocacy and value proposition, with sales growing 62.6% to $90.7 million and the number of active subscribers expanding by more than 25,000 to top 250,000 in the last quarter. This success highlights the power of customer engagement and an effective strategy in the rental market. “This rental concept in general is still something that is very unsaturated in the consumer market,” he said. “We feel like we have a lot of runway ahead of us.” said Dave Hayne, President of Nuuly. Read more on WWD: https://lnkd.in/ekPJn8Qs #nuuly #urbn #wwd

I’m seeking a detail-oriented, forward-thinking leader to join my team at nuuly, where we’re transforming the world of rental fashion every day.

Meet Jack Delaney, the Senior Manager of Analytics at Nuuly. Jack joined our team in 2019—right at the launch—and leads a team of analysts in crunching numbers, crafting data-based stories + working to keep Nuuly Nuulying. A self-proclaimed morning person, Jack does most of his best work before his meetings start for the day. He passes his time by checking in on most of Nuuly’s teams to make sure things are running smoothly and working alongside the other analysts on their long-term, strategic projects. Jack isn’t all numbers-driven, though! He said, “I majored in finance & journalism in college, and I feel like my role blends both of those: I get to gather information, craft a story, and solve real business problems. The storytelling is important!” He described Nuuly as “the most interesting business on Earth,” and explained, “for some companies, it’s a problem when 1% of orders result in a return. For us, it’s 100% of orders that result in a return. And finding ways to make that work is fascinating.” He is also driven by the idea that Nuuly can offer unique data to the *entire* fashion industry, since his team can gather information about the durability and longevity of garments. When Jack isn’t spinning numbers into stories at work, he’s reading at home—most recently James by Percival Everett, a reimagining of Adventures of Huckleberry Finn. He’s also an avid sports fan, and spends his weekends watching baseball games and reading about the league. In fact, most of his knowledge about data analytics began by teaching himself NBA analytics in his free time. #nuuly #urbn #meettheteam #dataanalyst

Meet Natalie Hurst, the Director of Customer Success at Nuuly. Originally from Pittsburgh, PA, Natalie relocated to Philly to join the Nuuly team just before our launch, over 5 years ago. In her day-to-day, you’ll find Natalie leading our Customer Success team—which started with just two associates and has grown to 60+! She also specializes in connecting our customers’ experiences and feedback with the various Nuuly teams. When it comes to leadership, Natalie draws inspiration from networking with other customer service professionals, which in turn inspires her in building a supportive environment for her team. She told us, “I determine my own success by my teams’ well-being and success in their roles, so that’s the area where I’m constantly looking to grow.” She’s also passionate about building meaningful relationships with our subscribers and making sure that they have the Nuuliest experience possible! Outside of work, you can find Natalie listening to The Tortured Poets Department on repeat, diving into a good historical novel or having deep conversations with friends. And as for her Friday evening plans? She’s ordering pizza, of course. #nuuly #urbn #meettheteam #customersuccess

🌟 Join the Nuuly Team 🌟 Are you detail-oriented? Are you data-driven? Do you have a passion for building customer relationships? 💼 There’s a role for you at Nuuly, a dynamic fashion rental platform. We are currently looking for new talent for these roles 👇 Nuuly CRM Manager - Join an experienced team that is responsible for building and iterating on customer relationships through automated, ad hoc, and scalable personalized strategies across customer journeys. You should be comfortable executing campaigns across email, push, SMS and on-site/app channels to drive KPIs, with goals rooted in acquisition, retention, and re-acquisition.  🔗 to apply here: https://lnkd.in/e3tVPaaB Nuuly Assistant Buyer: Blouses and Sweaters - Support the buying team in managing the overall merchandise flow, lean in on any operational needs as well as support the Blouses and Sweaters Buyer in creating a timely and exciting product assortment that meets all planned goals and targets. You will also learn to develop key cross functional relationships with both market and internal partners: ‘Our distribution center, buying operations, planning, website merchandising, brand creative and photo studio team.  🔗 to apply here: https://lnkd.in/eRhBK_sT #urbn #nuuly #joinourteam  #openpositions #crmmanager #assistantbuyer

Nuuly has significantly contributed to URBN’s growth with strong word-of-mouth advocacy and value proposition, with sales growing 62.6% to $90.7 million and the number of active subscribers expanding by more than 25,000 to top 250,000 in the last quarter. This success highlights the power of customer engagement and an effective strategy in the rental market. “This rental concept in general is still something that is very unsaturated in the consumer market,” he said. “We feel like we have a lot of runway ahead of us.” said Dave Hayne, President of Nuuly. Read more on WWD: https://lnkd.in/ekPJn8Qs #nuuly #urbn #wwd

Last week, we hosted the second annual Nuuly Day at our Home Office for the entire Nuuly team. We celebrated 5 years of Nuuly with a full day of events—employee-taught skill sharing sessions (including glass blowing!), a Nuuly bag decorating contest, a friendly ping pong tournament and more—before gathering for an all-team meeting to share our exciting plans for the next year and beyond. The festivities continued with a Shimmering Disco party, featuring our sparkliest Nuuly fashion, food, drinks and fun. #nuuly #urbn #nuulyday

🚂✨ ICYMI, commutie cuties: Nuuly teamed up with Amtrak for a two-part social content series, highlighting how renting your wardrobe from Nuuly makes train travel even more convenient and stylish. Our creative and social teams collaborated on the concept, styling, copywriting, and posting strategy, capturing everything on board at Amtrak station’s Union Station in Washington, D.C. Watch, share and engage on Instagram and TikTok below! 📱 Instagram: Part 1 - https://lnkd.in/edESbxSp  Part 2 - https://lnkd.in/e7yGTwmV 📱 TikTok: Part 1 - https://lnkd.in/efPk6wYG Part 2 - https://lnkd.in/eVWhvnW2 #nuuly #amtrak #urbn #brandpartnership

Meet Madeleine Kidd, a Digital Designer at Nuuly. After joining the Nuuly ecosystem as a Subscriber way back in December 2019, Madeleine soon found herself on our Creative Team—and is about to celebrate her 3rd anniversary with us! As a member of Nuuly’s design team, Madeleine’s average day usually starts with a touch base with her various creative partners to kick off upcoming projects. She spends the majority of her days finessing email designs, creating assets for Nuuly’s website and ideating on paid advertisements. She loves to work on animation and videography, so most of Madeleine’s workload consists of noodling—official term—in that realm. She described her career at Nuuly as ‘exciting’, and said, “I love that I can pitch ideas for things like new paid advertisements and have the resources to try something new. I know that I’ll be supported—even if things don’t always go as planned!” Self-described as “a woman of many crafts,” Madeleine’s love for trying new things extends into her personal life—she has tried junk journaling, knitting, embroidery, and most recently, pottery. She’s an avid Swiftie, enjoys reading the latest romantasy novels and spends most of her free time spoiling her dog, Margot. And on Friday at 5pm? You can find Madeleine picking up a sweet treat with her partner, Tony, and a chicken foot for Margot. #nuuly #urbn #meettheteam #design #creativemarketing

Nuuly, in partnership with KC Current and United Way of Greater Kansas City, hosted a “Say Yes to the Dress” event for 60 young women from the Boys & Girls Clubs of Greater Kansas City. Attendees picked out designer dresses (donated by Nuuly) for special occasions like homecoming or job interviews, with on-site styling assistance from KC Current players Hailie Mace and Gabby Robinson. “At Nuuly, we believe in the power of clothing to inspire confidence and create special moments. It’s an honor to contribute to such a meaningful event,” said Kim Gallagher, Nuuly Executive Director of Marketing and Customer Success. Read more here: https://lnkd.in/eiPgssEE