PhocusWire

For more than a decade, IATA's New Distribution Capability standard has been a topic of discussion and debate among airlines and travel sellers. In 2023, American Airlines was one of the first to make a bold push for NDC by moving 40% of its lowest fares to be available only through its own channels and NDC channels. But shortly after American's chief commercial officer, Vasu Raja announced he was leaving the company in May, the airline said it would reverse course on the strategy - delighting some travel advisors and fueling skepticism about the future of NDC. While it's now clear American's strategy didn't pan out, that doesn’t mean the industry should stand still or retreat, said Cory Garner, a former American Airlines executive who now runs his own airline distribution consultancy, Garner, in a keynote address at The Beat Live event in New York City Tuesday. Learn more on #PhocusWire: https://bit.ly/3ZNwjrj #travelnews #traveltech #travelindustry #airlinetech #NDC

Capturing the pulse of #traveltech: The #PhocusWire team in action at The #Phocuswright Conference 2024 last month! Catch up on the breaking conference news now ➡️ https://bit.ly/3D0tPN6

Some of the #travel industry's most influential players met during WiT Singapore to discuss a subject that's poised to change the way we see the world - literally. This year’s theme, The Next Generation in Travel Tech, wasn’t just about new gadgets or better algorithms. It was about understanding the massive shifts #AI is bringing to everything from customer service to personalization and what that means for travelers. Here are the major insights and predictions from the Web In Travel event, which just might hint at how we’ll book, plan, and experience travel in the coming years: https://bit.ly/419zZV8 #traveltech #travelindustry #travelnews

There's still time to register for tomorrow's free webinar ➡️ https://bit.ly/3Z268eF Our live discussion with Ciklum and Stripe's industry experts will explore: -Why frictionless travel has become a necessity, not a luxury -Ways to benchmark your digital strategy against Gen Z's expectations -How to reimagine personalization and loyalty with data -The tech trends that will shape 2025 #freewebinar #livewebinar #genztravel #traveltech #travelindustry #travelnews

Live webinar - December 10th at 11am ET Click here to reserve your spot: https://bit.ly/3OzBXqn As AI continues to transform the #travel and #hospitality landscape, businesses face a critical decision - use it solely for cost reduction and automation, or leverage it to enhance customer engagement and service excellence. In this free webinar from PhocusWire and WNS, we'll explore the strategic decisions that must be made to effectively deploy these technologies and explain why defining an #AI manifesto is essential for differentiating your brand. #freewebinar #livewebinar #traveltech #travelindustry #travelnews

Join #Phocuswright, PhocusWire and Miles Partnership for our highly anticipated annual webinar, “The Year in Review and the Year Ahead”, where we’ll explore the latest #traveltrends and technologies reshaping the #travel and #tourism industry. We'll focus on: 🌴 Marketing Reimagined – Explore new strategies shaping destination decisions. 🤖 Trending Technology – Discover game-changing #tech transforming travel. 📊 Hospitality Insights – Examine trends redefining #hospitality and traveler needs. Secure your seat now ⤵️

Too much industry focus is being placed on the “sexy” parts of #travel, according to Robert Rosenstein, co-founder and chairman of Agoda. “I hear tons of companies talking about product development. ‘This is my product, look at how cool it is, it’s a trip planner,'" Rosenstein said when asked how he viewed #AI at The Phocuswright Conference 2024. “Where can AI solve real problems? Where we transact, how we transact. I just hate checking into a hotel. It’s miserable,” Rosenstein said. “I’d like to see us solve some of those problems, instead of focusing all of our time on the travel journey part.” Watch the full session on #PhocusWire: https://bit.ly/3CMUuNf #traveltech #travelnews #travelindustry #travelplanning

French #hotel booking and payment solutions company CDS has acquired Italy-based SIAP, which provides software solutions for #travel and #tourism. CDS Groupe, which works with corporate clients and travel management companies, said the integration of SIAP will give it a stronger placement in the Italian market. Learn more on #PhocusWire: https://bit.ly/3Z7v0lq #travelnews #travelindustry #traveltech #travelbookings #travelpayments

Mobi.AI has received the People’s Choice Award as a part of Phocuswright’s Innovation: Launch at The Phocuswright Conference. Mobi was also named runner-up as Travel Innovator of the Year. 🏆 Mobi.AI takes in, cleans, and formats data from a number of sources to provide accurate information in real-time related to locations and properties including activities, attractions, dining options, transportation, and more. Watch Mobi’s full onstage presentation on #PhocusWire: https://bit.ly/3Zqa2iT #travelnews #traveltech #travelindustry

Founding a #startup calls for innovation and grit - two qualities with which founders Jessie Fischer, founder and CEO of GuestOS, and Arielle Warren, CEO of Places To Go, are familiar. Fischer and Warren are the 2024 recipients of the Philip C. Wolf Memorial Scholarship. The two attended this year's Phocuswright Conference in Phoenix and stopped by the PhocusWire Studio to discuss their journeys as travel startup founders. Watch the full interview here: https://bit.ly/3ZgNzUm #travelnews #traveltech #travelindustry #travelstartup