CareAR, A Xerox Company’s Post

How are successful companies using AR to tackle field service challenges like these? "Our specialists are some of our most valuable resources, so having them sitting on planes or driving for hours where they can't do any real work was not a winning situation for us,” Scott Johnson, Chief Executive Office, Customer Engineering Services (CES).    In this exclusive IDC report, learn how CES selected and deployed innovative AR solutions to empower novice and experienced field technicians who service and maintain numerous printing and other electromechanical equipment and the results they have achieved using CareAR to deliver service excellence.     ⚡ Read the full report here: https://lnkd.in/g_95VDBd    "Our partnership with CareAR has been very collaborative, which helped the deployment stand out in terms of ease. It's been almost a model for how we would like to see things work going forward.”   Scott Johnson, CEO, CES    #FieldService #ARSupport #DigitalTransformation #AI #CareAR #CustomerEngineeringServices #RemoteSupport 

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