Ross Alcorn’s Post

What are your core values and do you live by them every day? We literally live by them and use them on a daily basis. My business partner and CEO Erik J. Olson recently started the Core Value Awards here at our companies. Each quarter he sends out a handcrafted award to each team member that was voted by their peers. Not picked by management or the owners. Voting happens via kudos points on a daily basis which is unique on its own (< Ask me about how we do that) Our core values are Transparency, Quality, Urgency, Winning, and Passion. How do you work yours into every day?

Uncomfortable is how I would describe myself as it pertains to speaking about myself or my accomplishments. That is why I would like the focus of this post to be about my colleagues and organization as a whole.     During my time at Top Hat, I have always felt appreciated and that my contributions to the organization, my colleagues, and our partners have received more than ample recognition. My accomplishments can be attributed just as much to my team, colleagues, and leaderships as they can to me. Last week, I was surprised and humbled to receive the Top Hat Unsung Hero Award for our Customer Success Team.     Receiving this award speaks to the amazing culture at Top Hat. To recognize someone as an "unsung hero", who feels that they are thoroughly appreciated is a testament to how much Top Hat cares about its people.     Find a company that appreciates its people so much that they recognize someone who already feels highly valued. Find a company where your CEO records the award presentation to send it to you, your VP gets you to climb a fence, and another VP lends you their extra glasses (or other random items you forget). Find somewhere that a friend says such nice things about you that you are embarrassed while your other friends celebrate for you. #TopHatProud

The people have spoken! Cory Colosimo is our Manager of Partner Success and winner of our People’s Choice Award: The People Whisperer 😎 Cory won this award at our annual InCon event for being a colleague who can calm a conflict like nobody's business. If you know Cory, you know exactly how accurate that is! Thanks for all you do for our team 🙌 #clientsuccess #shoutout #awards #conference #vacationrentals #propertymanagement #shorttermrentals

Have you shared your experience with one of our wonderful employees? If not, we’d really appreciate it if you could take a moment to let us know how they did! If you include a name, they will be nominated for our monthly Above & Beyond Award! Leave a review here: https://hubs.ly/Q02VyDXj0 #CustomerFeedback #GoogleReviewLove #AboveandBeyond #ShoutOut

How does your manager express recognition for a job well done?

It used to be simple to get industry awards: Do good, provide a stellar work environment, and the word would spread. It's not that simple anymore and yes, there really are insider tips to boost your chances of winning.

You know those people who are always having fun, even at work? We do! They’re our Foundation of Excellence award winners for FUN! Each year, we celebrate team members who live our values. Team members nominate each other, and then our Chief Executive Team come together and chooses the best of the best, narrowing down a list of 500 nominees to just a handful of winners in each of our six categories: Guest Centric, Team, Caring, Kaizen, Fun, Winning. In 2024, we were proud to honour these members of #TeamTDG for bringing energy, passion, pride, positivity, and spirit into the workplace: -  Krista Brignall, Sales Professional -  Fahad A., General Sales Manager -  Cheryl Harlton, Team Lead, Guest Care -  Miranda Leung, CPA Leung, Budget Manager Who brings fun to your team? Tag them in the comments below! #MakeLifeBetter #FOE #Fun #Dufresne #AshleyCanada Damon Martin, Kayson Macallan, Evan Vermette CPA, CA, CBV, Mark Dufresne, Mike Linton, Mike Pratt, Ian Ahvenniemi, Dawn Zifarelli, CPA, CA, Kevin Hook

🌟 "Shoot for the stars; even if you fail, you'll land on the moon." 🌙 This is a mantra I carry with me wherever I go and whatever I do. 🌃 One regular working night, my manager brought me a shocking news. She told me that I would be receiving an award at one of the company's biggest, most glamorous rewards and recognition events, held annually. (I mean, it's normal to be a bit shocked, right?😆) Fast forward to the big night—there I was, on stage, receiving the "Top Performers" award 🏆 . I felt proud to be one of the few recognized in my function. But wait, there's more! I was stunned—frozen for about five seconds, as if time itself had stopped—when the host announced my name again, this time for the "Best Associate" award. 🏆 To me, this was like the "best of the best," the equivalent of a pageant crown in a lineup of top 10 finalists. (I’ll admit, I had my own "crowned moment" there. 😂) Looking back now, I realize these awards are just milestones, not the end goal. They’ve brought me three invaluable takeaways: ✅ I've learned critical skills to help the team reduce their "more" to "less." ✅ I've mastered the fundamentals of designing processes that actually work. ✅ I've learned how to execute and align my projects, initiatives, and ideas with company values and strategic goals. So yes—always shoot for the stars! ✨ P.S. Now, I want to give back in a meaningful way. I’m looking to pass the baton to a few exceptional individuals ready to make a change. I’ll only be working with a select few – this is about quality over quantity. Stay tuned – details to come for those ready to take on this journey.

Have you shared your experience with one of our wonderful employees? If not, we’d really appreciate it if you could take a moment to let us know how they did! If you include a name, they will be nominated for our monthly Above & Beyond Award! Leave a review here: https://hubs.ly/Q02VyM5X0 #CustomerFeedback #GoogleReviewLove #AboveandBeyond #ShoutOut

🎉**Game Time!**🎉 Can YOU guess this quarter’s P.A.C.T. Award recipient? 🏆 This prestigious award goes to someone who embodies Positive Attitude, All-In, Commitment to Excellence, and Trust—voted by their peers! Take your best shot by reading the nominations from fellow teammates and see if you can figure out who’s bringing the gold this quarter. Let us know if you guessed it right in the comments below!🤔👇 #PACT #PoweringProducts #EmpoweringPeople #LabordeProducts