Suraya K A Rahman- Clarity Coach’s Post

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Helping people to find HAPPY for a balance life | Health Advocator | Promote Shoppreneurship | Professional Network Builder | #katasue

In conversation with Juita Ramli yesterday on the Malaysian gov capability of developing policies and master plan which are not only applicable nationally but can also serve as benchmark for other countries. However, there is constantly gap in implementation making those policies and targets seem impossible or seen as only good on paper. The gap exist because the low engagement between the policy makers and the actual people who are the ultimate implementor. In Malay, implementors are called kakitangan which is literally translated into hand and foot that makes it happen. When the 🎯 are announced, KPIs dished out and output/outcome expected, no one took the trouble to look into the workflow, actionable work and changes into actual job description. Failure to look at these details resulting to inactions of work needed and therefore cannot realise the objectives desired. This is not just in public service but also in business. Communication and accountability is key and changes is needed top down to make this happen. Since we are in the last quarter of 2024, if key targets have already been achieved for the year, why not take some time to reflect and review your internal communication strategy. Prepare to do something new for 2025. If you need a sounding board to listen to you, book a date 📅 with me #katasue #strategy #thinking #perspective

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