Telecom Council’s Post

Thrilled to announce the launch of our new CEQUENS GenAI Platform! This transformative solution will empower businesses worldwide with unmatched efficiency and personalized customer engagement. As part of the CEQUENS team, I'm proud of our mission to simplify and enhance communication through innovative AI-powered technology. This is just the beginning - stay tuned for more exciting updates! #CEQUENSGenAI #BusinessTransformation

Bridging the Customer Support Gap for Startups and SMEs in Jamaica Customer support is crucial for business success, yet many startups and SMEs in Jamaica struggle due to high operational costs and limited resources. This gap leads to inefficiencies and impacts overall operations, customer satisfaction, and business growth. ChatFlow aims to bridge this gap by offering affordable, AI-driven customer support solutions. By automating repetitive tasks and providing real-time assistance, we help businesses focus on complex issues and enhance customer experiences. Let's revolutionize customer support in Jamaica together! Learn more at www.chat-flow.app #CustomerSupport #SMEs #Startups #Jamaica #BusinessGrowth #AI #ChatFlow

🚀 Experience ElevatedChain’s New Website – Sign Up for Our Beta in Minutes! We’re thrilled to announce a new way to interact with ElevatedChain through our AI-powered chat system—now live on our brand new website! Our latest walkthrough video showcases just how easy it is to sign up for our exclusive beta directly through the chat system. With our Co-Pilot Agent guiding you, every interaction is seamless—whether you have a question about our services or want to learn more about how we’re revolutionizing supply chain optimization. The best part? This agent is trained on everything we stand for and everything we’re building towards, offering instant answers and personalized guidance at every step. All your needs, from beta registration to in-depth inquiries, can be handled directly on our site. The future of supply chain management is at your fingertips. Check out the walkthrough and see how easy it is to get started with ElevatedChain! #innovation #technology #AI #supplychain #efficiency #management #automation #future #startups #supplychainoptimization #customerexperience

Thrilled to be featured in Fintech News Saudi Arabia for our groundbreaking work in generative AI. For more info on CEQUENS GenAI Platform check this out! #SaudiArabiaFintechNews #CEQUENSGenAIPlatform #CEQUENSGenAI #GenAI ##FutureofAI #AIforBusiness #AIInnovation #saas #cequens #communicationsolutions

Find out how chatbots can help your startup provide a better customer experience and grow rapidly. From generating leads to solving customer issues in real time, swipe through to see how chatbots can revolutionize your customer experience! #chatbots #startups #bots #customersupport #leadgeneration

#Topics GenAI Startup Zingly Secured $10M to Upend CX Waiting on Hold [ad_1] Zingly, a new Collaborative Customer Experience (CCX) Platform, raised $10 million in seed funding from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, Burst Capital, and from leaders in the customer service industry.The startup aims to revolutionize the customer service industry by ending the frustration of traditional call centers and chatbots. Founded by former executives from Avaya, Five9, Glia, and Talkdesk, Zingly leverages AI to empower customers to connect with businesses on their own terms, enhancing both revenue and efficiency.Zingly’s hyper-personalized customer experience platform. Credit: Zingly.“Traditional contact center solutions are out of date and simply not personable for customers, or scalable for businesses,” said Gaurav Passi, CEO and founder of Zingly. “The math is clear, there are approximately 16.5 million call center agents globally handling potentially billions of customers. More importantly, the frustration and long wait times associated with traditional calling and rigid workflow-driven chatbots have created what we call a fear of reaching out (FORO) among customers. Our vision with ...

Product quality isn't just a priority—it's a promise to your customers. What methods can deep tech companies use to gather and act on customer feedback for product improvement? Deep tech companies face unique challenges in retaining their customer base due to the complex nature of their products and services. Retention strategies are critical for deep tech companies looking to maximize customer lifetime value and achieve sustainable growth. By prioritizing personalized customer experiences, proactive support, continuous product improvement, value-added services, and data security, deep tech companies can build strong relationships with their customers and thrive in the competitive landscape of the industry. In this post, we'll explore effective retention strategies tailored specifically for the deep tech industry. #customerretention #retentionstrategies #businessdevelopment #deeptech #startups #techstartups #businessstrategy #techindustry

The art of AI customer service bot haggling! Check out the latest in customer support management and what you as a customer should be prepared for!! #retail #ecommerce #startups #retailbound https://lnkd.in/eS7Jjmqe

Have you considered how AI-driven customer service solutions can not only improve user experience but also reduce operational costs for startups? Investing in these innovations means backing a future where businesses can personalize interactions at scale while gathering invaluable insights from customer data. By identifying and nurturing startups that harness AI to elevate customer service, you're not just funding technology; you're empowering a transformative shift in how companies engage with their clients. #AngelInvestor #Startup #VentureCapital #Investment #EarlyStage #Funding #Fundraising Employ cutting-edge recruiting tools to find exceptional talent! – https://lnkd.in/gyp9JsNv

🔥 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵 𝗔𝗜: 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝗶𝗻𝗴 𝗯𝗻𝘁𝗿! 🔥 Earlier this year, I took a leap of faith and ventured into the world of startups, leaving my full-time job to build something truly special from the ground up. Over the past few months, I’ve had the privilege of working with an incredible group of people to bring a vision to life. Today, I’m excited to officially announce that 𝗯𝗻𝘁𝗿 is born! 𝗯𝗻𝘁𝗿 is here to revolutionise customer support by reducing the time and cost burdens associated with it. Our flagship product, Chat, offers AI-powered customer support for your website and apps. Best of all, our intuitive platform ensures that you don’t need to be an IT expert to get a chatbot up and running in no time. This is just the beginning. 𝗯𝗻𝘁𝗿 is set to transform the way you manage customer interactions with a series of innovative products on the horizon. I'd love for you to join me on this exciting journey by following 𝗯𝗻𝘁𝗿 on LinkedIn and visiting our website to see it in action. Test 𝗯𝗻𝘁𝗿 out and tell me what you think! 🔗 https://lnkd.in/gsacZxnQ  🔗 https://www.bntr.ai #startup #bntr #customersupport #AI #innovation #tech