What will Brian Niccol take from Chipotle to Starbucks?

In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.

Articles mentioned in the video:

1. Walmart and Burger King team up

 "That goes to show how big dash pass has become. Now an entire streaming platform is part of the Dash Pass program and just not the other way around. " - Carl

2. Batching takes longer - shucks?

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"In every instance, when batching was used, it was a worse experience. And in fact, on average, batched orders came 13 minutes longer than unbatched orders." - Meredith

3. Doordash offering discount programs

Related Articles: Burger King offers 25% off food orders to Walmart+ members

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"But he didn't mention Whether the restaurant remains profitable under that discounted pricing structure. So profitability, I think, remains a main concern" - Carl

4. What lessons from Chipotle will Starbuck's new CEO bring?

"Where do I see tech being inserted? Probably around operations and process. These stores are not pleasant to be in, and they're not pleasant to be in because in many ways they've become e commerce fulfillment centers. And the two streams really need to be separated, both in the drive through where if I mobile order ahead, I'm behind someone who hasn't ordered yet and the line is terribly long." - Meredith

5. Why does CAVA have the makings of a great digital restaurant?

"But they've got something like 38, 39 percent digital orders now across their business. So that's a good, healthy proportion of digital orders. I suspect they wanted to get higher, but they need that great first party app experience to be able to do that." - Carl

Additional Articles:

6. A better way to deliver restaurant meals: dedicated, on-demand

7. Improving brand experience with technology in QSR

Will Amazon Acquire CloudKitchens ?

Meredith Sandland is back at QSR evolution next week. Will you be there?