Working in Technology: Explore UX & Design Roles
University of London Careers Service
Employability support for students studying distance and flexible learning programmes with the University of London.
By Liz Wilkinson SFHEA , Senior Careers Consultant, University of London Careers Service
Do you have strong views about what websites look like? Do you often find yourself critiquing an app's functionality or usability? Does the idea of creating "customer delight" resonate with you?
Answering “yes” to these questions? Then use our University of London Careers Service events and resources to explore technology roles in User Experience (UX) and Design – an evolving field that blends creativity with technology to enhance user satisfaction by improving the usability, accessibility, and positive experiences provided by online services and products. Here are three typical roles in UX:
1️⃣UX Researchers
UX Researchers play a crucial role in understanding user needs and behaviours through methods like interviews, surveys, and usability testing. They gather insights that inform the design process, ensuring that products meet user expectations and solve real problems.
2️⃣UX Designers
UX Designers are responsible for creating the overall look and feel of a product. They develop wireframes, prototypes, and user flows to visualise the user journey. Their work involves a deep understanding of design principles, user psychology, and interaction design.
3️⃣Interaction Designers
They specialise in defining how users interact with a product and create intuitive and engaging experiences by designing the behaviour of interactive elements and ensuring smooth transitions between different states of the product.
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🏆What Do You Need to Succeed in UX?
Careers in UX design and innovation require a blend of Creativity & Innovation, Digital skills, and empathy for users. As UX AI-enriched design tools become more sophisticated and perform more of the routine design work, demonstrating your Global Employability Skills, such as Complex Problem-solving and Creativity & Innovation, becomes more important when applying for these roles. Complete our Global Employability Skills Micro-module to develop these skills and showcase them effectively to recruiters (available to current University of London students only).
Tap into emerging trends and use them to position yourself for success. For instance, according to Ericsson 's "10 Hot Customer Trends 2030", as virtual reality (VR) and augmented reality (AR) continue to evolve, the demand for professionals who can design and engineer immersive experiences will grow and UX is one of the key skills in demand. Showcasing these skills in your applications will help you succeed.
Read the full post by Tanyel G. Kazim , our Employer Engagement Consultant, to learn more (and don't forget to follow the University of London Careers Service page for more such insights into emerging trends!):
Both technology and psychology disciplines, such as the University of London BSc Computer Science and BSc Psychology, are recruited for roles in this growing market which deploys both technology and emotional factors to increase user satisfaction and engagement.
🪜Next Steps
And, it's also our Think About the Future of Work month. Explore the complete event series now (open to University of London students & recent graduates):