The Map House Map, Address, Transportation & Nearest Stations and Airport

The hotel room size is large, especially the bathroom is very good, the terrace is also very good. The staff service was very warm. When I saw the children, I immediately sent the children's toiletries. It was Bulgari, and the little guy was happy. A little distance from the old town, but the taxi is very fast and very cheap, the gym on the top floor is very good, and the night view is good. It is very comfortable to sit in the garden bar at night.

We landed around 9:30 am at the airport, and the hotel had pre-arranged transport. Our room wasn’t quite ready, so they recommended we grab a drink at Rocco’s, the attached restaurant. After about an hour, our room was ready, which was still long before the official check-in. We booked a king suite, but they upgraded us to the king suite with balcony, which was amazing – two full bathrooms, living room, sitting room, two balconies, and so much space! Here are the things I want to know when I’m booking a hotel: Amenities: The room had a hair dryer, two robes, two sets of slippers, shampoo (which was pretty watery), conditioner, bath gel, a toiletry kit with Emory board, Q-tips and cotton balls, espresso machine and hot water carafe with tea bags, mini bar with water, juice, beer, soda, champagne and vodka (which was included, except the vodka and champagne), and a snack box, which was not included. The pillows were fluffy, and the toilet paper was soft, but my favorite amenity was the unlimited bottled water! Special touches: Each night, turndown service came with a new treat – lavender oil for a good night’s sleep, two glasses of port with pastel de natas, recommendations of upcoming city events, etc. Restaurant – Rocco’s is attached and opened at 6:30 am for breakfast. There was a buffet with scrambled eggs, link sausage, mushrooms; pastries, yogurt, granola/dry cereals, sliced meat, and fruit. You could also order off the menu to get omelets, French toast, pancakes, etc. We never ate dinner there, but we did grab a drink at the bar a couple of times and it was lively! Staff – 5 stars. Every member seemed to think about what we needed before we needed it (umbrellas on a rainy day, extra bottles of water when we said we were leaving for the day). Location – great location in the middle of Chiado. It was an easy walk to the Rossio train station, Praça do Comércio, and many restaurants and shops.

The location on top of one of the seven hills of Lisbon is superb. It is also next to a small view point . The suites we took were nice but very expensive . Breakfast has an arrangement which doesnt work . One is supposed to go into a pantry next to a long dining table and order breakfast . There is also outdoor seating . Every morning we had business meetings and had to be at our appointments by 10 am . The very first day we reached the dining room at 8 something and the staff member in the small kitchen said she would come soon. We reminded her again after 10 minutes . It took her 20 minutes just to come for our order. After that there was preparation time . Many of the other staff were not professionally trained though most were friendly. Another person at the Reception another day insisted that all tea was decaf !

Best for friends traveling by car, free parking, underground parking, spacious and safe. Not far by car from picturesque place, good sewage, new house, supermarket and restaurant nearby. Only the hotel logo is so small that it is hard to see and the office is located in the middle of the building about 20 minutes after the car has passed.

Very good hotel. The service staff are enthusiastic, and the view of the river view room is nothing to say. Although the hotel is old, it is not out of date in maintenance. Most of the guests staying there are older European and American guests. It is suitable for relaxing and enjoying the scenery in the hotel, and feeling at peace with the world. It's not as crowded as the old town, and it's more convenient to take a taxi to the main attractions. It doesn't have the atmosphere of being an internet celebrity, so it may not be suitable for those who like to be lively and take pictures. Children especially like it.

The location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.

Our hosts were Mayane, Laura,and Margarita. They set the bar for excellence in customer service. They sure welcomed us and made us feel at home. Mayane was kind enough to research all the gluten free restaurants in Lisbon as my daughter has Celiac’s. We so appreciated this!! She also made sure a taxi showed up at 7 am to drive us back to the airport when we were leaving. Great central location walking distance to Martin Moniz metro station. Near all amenities: grocery stores, souvenir shops, a variety of nice restaurants to fit all budgets. The duplex has a kitchenette on first floor as well as a dining room and living room with a pullout queen bed. Very comfy. The upstairs has two twin beds, a huge window with a nice solarium window as well. Provides lots of light. Two bathrooms…one downstairs and one upstairs. The downstairs one includes a tub with jets. My kids loved it! The appartement also contains a safe, an alarm system, ironing board, washer and dryer, microwave, fridge, and stove. We had a wonderfully memorable stay which we will talk about for years to come. I will not hesitate to return to this hotel when I am in Lisbon.