NAB

Senior Consultant, Culture

NAB Melbourne, Victoria, Australia

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  • 797417
  • Victoria Street, VIC- Melbourne CBD, VIC, Australia
  • People & Culture
  • Permanent Full time
  • Opening at: Jan 7 2025 at 06:00 AEDT
  • Closing at: Jan 17 2025 at 23:55 AEDT

As the Senior Consultant in our Culture team within NAB’s People & Culture enabling unit, you will support the delivery of NAB’s Group Strategy ambition to be the most customer centric company in Australia and New Zealand, with a focus on building a customer obsessed culture.

  • Support the execution of culture initiatives and projects outlined in NAB’s Colleague Strategy.
  • Drive NAB’s of transformational cultural change agenda to deliver on commitments emerging from Group Strategy evolution, engagement with the Board of other business stakeholders.
  • Exciting opportunity to join a growing Culture team to deliver an exciting ambition.

In this Senior Consultant role, you will

  • Support the delivery of a customer obsessed culture, including the embedment of Who We Are behaviours and Customer Advocacy programs, and the design and delivery of future initiatives to deliver to this ambition.
  • Drives the baseline and ongoing measurement of NAB’s culture to demonstrate progress and hotspot areas of focus.
  • Contribute to the design and roll out of the cultural transformation agenda emerging from Group Strategy Evolution.
  • Support the design and delivery of culture initiatives and programs of work, making the connection to leadership, talent, and broader colleague strategy priorities initiatives.
  • Support the establishment of culture champions network from across the business to drive shared accountability of execution priorities.
  • Support the design and delivery of culture and risk culture reporting including P&C’s FAR accountability as it relates to culture.
  • Contribute to the scoping, delivery and evaluation of culture initiatives.

Your Capabilities, Experience & Qualifications will include:

  • Strong stakeholder management skills where you can liaise and build relationships with senior stakeholders using informal and formal networks.
  • Ability to build strong relationships by working collaboratively and influencing stakeholders across multiple layers of the organisation.
  • Capability to work in a fast-paced, at times ambiguous and complex environment.
  • Superior listening, written and oral communication skills.
  • Previous experience in HR/Research/culture/leadership and organisational development.
  • Significant experience driving culture change in an organisation.
  • HR/Psychology qualifications preferred.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

Join NAB

If you think this role is the right fit for you, we invite you to apply. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

You will be scaffolded to enable your success as your transition into the role with real growth opportunity to propel your brand within the NAB Group.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Consulting, Information Technology, and Sales
  • Industries

    Banking

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