ACI World - Airports Council International

✈️ We are airports. Our mission? To contribute to the safety, security and sustainability of the global aviation industry by advancing the collective interests of airports and the communities they serve. 👇 And that’s just the beginning. #ACIWORLD Justin Erbacci Antoine Rostworowski Veronique Demers, MBA Dimitri Coll Nathalie Herbelles Pierre Charbonneau Darryl Dowd Dominic Têtu Deena Zilman

📍 Plaza Centre-Ville, Montréal 🔴 Today at Conseil des relations internationales de Montréal (CORIM), our Director General, Justin Erbacci, shared ACI World's vision for the future of global air travel, introduced by Yves Beauchamp, President and CEO of ADM Aéroports de Montréal. "We believe in the power of collaboration: Collaboration across the aviation ecosystem is essential to ensuring that it runs efficiently, grows sustainably, and meets passenger needs." 🔥 Fireside Chat Following his speech, he sat down for a fireside chat with Stéphane Paquet, President and CEO of Montréal International, to discuss the evolving challenges and opportunities in the aviation industry. 🎤 Closing Remarks The event concluded with remarks from Juan Carlos Salazar, Secretary General of International Civil Aviation Organization, reinforcing the importance of collaboration in shaping the future of global aviation. Bringing stakeholders together is vital to driving progress. 🤝 Thank you to CORIM for fostering this important dialogue, strengthening both Montreal and the global aviation industry. Photo credit: Sammy-Lee Pelletier, CORIM

👏 Well done, Milano Linate Airport (SEA Milan Airports) in Milan, Italy, on renewing its Airport Customer Experience Accreditation As the only accreditation providing a 360° view of customer experience management, the program helps airports: ☑️ Identify ever-evolving CX management practices ☑️ Develop a plan of action ☑️ Enhance the airport experience Learn more about the ACI World's CX Accreditation: https://lnkd.in/gHFCzgf9 ACI EUROPE

🌍 Resilience is about far more than just climate change. To create future-ready airports that are flexible enough to adjust to challenges and maintain business continuity, we need to look at every aspect of airport infrastructure, operations and environmental resilience. 🎙️ Esther Kromhout, Managing Director of NACO, Netherlands Airport Consultants, delved into the key themes shaping resilience in the aviation industry. 🔗 Read full interview: https://bit.ly/42QoAdQ

🎉 Congratulations to Aéroport Montpellier Méditerranée on achieving the Public Health & Safety Readiness Accreditation from ACI World! 🏅 The PHSRA program helps airports: ✅ Keep track and meet regulations/recommended practices ✅ Protect people and reputation ✅ Protect revenue and reduce costs ✅ Provide additional assurance and access to resources 🔗 Learn more about ACI’s Public Health & Safety Readiness Accreditation: https://bit.ly/3TKbZ5U ACI EUROPE

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🌏✈️ ACI leaders are coming together in Hong Kong! Exciting discussions and collaborations are underway to support ACI members and the future of aviation. • Justin Erbacci, Director General ACI World - Airports Council International • Ali Tounsi, Secretary General Airports Council International - ACI Africa • Stefano Baronci, Director General, Airports Council International - ACI Asia-Pacific & Middle East • Olivier Jankovec, Director General, ACI EUROPE • Rafael Echevarne, Director General Airports Council International - Latin America and Caribbean - ACI LAC • Kevin Burke, President & CEO, Airports Council International - North America In representing the best interests of airports during key phases of policy development, ACI makes a significant contribution toward ensuring a global air transport system that is safe, secure, efficient, and environmentally sustainable. As of January 2025, ACI serves 830 members, operating 2,181 airports in 170 countries.

🌍 "Airports are investing in energy efficiency, waste management, biodiversity protection, and climate adaptation," shares Jennifer Desharnais, Senior Director, Environmental Protection & Sustainability at ACI World, in the first edition of ELEVATE. The aviation industry is making strides in sustainability, but challenges remain. Jennifer joins sustainability leaders to discuss the progress made, the hurdles ahead, and what’s next for a greener future. 📖 Read the full interview: https://lnkd.in/dMg7273C? NATS

❓ How satisfied were passengers with airports worldwide in 2024? 📊 The ACI World Annual Barometer provides a global snapshot of airport customer experience satisfaction. 🌟 In 2024, the airport industry fully recovered to pre-pandemic traffic levels, surpassing them in some countries. While airport experiences and operations were significantly impacted during the pandemic due to various health crisis management factors, these challenges were effectively addressed. 🔎 Explore the full insights: https://lnkd.in/et55bk-v

Recap: ACI World at #GISS2025 📍 Abu Dhabi, United Arab Emirates 🔴 Panel Discussion: Synergizing Regulation and Technology for Enhanced Airport and Aviation Efficiency Moderator: • Annick Goulet, Permanent Representative of Canada on the Council of International Civil Aviation Organization, Government of Canada Speakers: • Justin Erbacci, Director General, ACI World • Andrew Murphy, Chief Information Officer (CIO), Abu Dhabi Airports • Dr. Hassan Shahidi, President & CEO, Flight Safety Foundation • Leonardo Blengini, National Director, National Directorate of Civil Aviation and Aeronautical Infrastructure (DINACIA) • Maryam AlTamimi, Vice President of Passenger Services, Emirates 🎉 Celebrating Global Training Excellence ACI World is proud to receive the ICAO Global Training Award for Most Implemented Partnership Training Package Classroom Deliveries. 📖 Recognized Course: ACI-ICAO Implementing Annex 14: Advanced Aerodrome Design and Operations (AADO) Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) Veronique Pell - Lescaut