TM One

Telekom Malaysia, PETRONAS and Gentari have signed a Memorandum of Understanding (MoU) to drive growth in digital transformation and sustainable innovation. TM and PETRONAS will explore new revenue streams through expansion of product offerings to enterprise and consumer market as well as drive growth and innovation through providing data centre, advanced cloud and connectivity solutions to Malaysian businesses. The integration of ICT and IoT solutions is expected to optimise city services, improve operational efficiency, and enhance public services, contributing to a smarter and more sustainable future. Additionally, TM and Gentari will further explores the integration of clean energy solutions through solar and EV charging in TM facilities. TM and Gentari Renewables have also formalised a Power Purchase Agreement (PPA) for renewable energy, enhancing efficiency and operational sustainability. This reflects our commitment to reducing carbon footprint and paving the way for a cleaner, greener future. #TMOne #YourNextIsNow #DigitalTransformation #PETRONAS #PWR2030

Telekom Malaysia and Perodua are excited to announce a strategic partnership through a Memorandum of Collaboration (MOC), marking a major step toward innovation and progress. Together, we will focus on four key areas that will drive transformative changes in the industry: hyper-connected networks, advancing digital technology, enhancing customer experience, and partnering for sustainability. This collaboration combines TM’s digital expertise with Perodua’s automotive leadership to create long-term value and drive transformative change in the industry. #TMOne #YourNextIsNow #DigitalTransformation #Perodua #PWR2030

Festival Ideas Putrajaya (FOI) adalah platform inovatif anjuran Kementerian Pendidikan Tinggi (KPT) bertujuan untuk memupuk pertukaran idea antara pakar, pemimpin, dan masyarakat. Acara ini menggalakkan kolaborasi antara institusi pendidikan tinggi, industri, dan masyarakat, serta menyediakan ruang untuk memacu inovasi dan kreativiti baharu bagi mendepani cabaran masa kini dan masa depan. Dalam usaha untuk mengukuhkan agenda digital negara, Encik Khaidhir Elias, Ketua Pegawai Modal Insan, Telekom Malaysia telah berkongsi inisiatif kami di forum "TVET Berkemahiran Tinggi: Mendepani Ekonomi Madani" yang membincangkan peranan TVET dalam mempersiapkan graduan untuk keperluan industri. Encik Khaidir berkongsi tentang inisiatif 'Ekosistem TVET Madani TM' untuk mengukuhkan kemahiran dan pengiktirafan industri demi kebolehpasaran graduan TVET. #TM #TMOne #MasaDepanAndaKini  #TVETMadani #Madani #FOI2024

In Quarter 4 2024, TM One’s BPO team achieved remarkable recognitions at three major events: the CCAS Awards in Singapore, the CCWA Awards in London, and the GBS Asia Awards in Kuala Lumpur. 𝑨𝒘𝒂𝒓𝒅𝒔 𝑾𝒐𝒏 𝑪𝑪-𝑨𝑷𝑨𝑪 𝑹𝒆𝒈𝒊𝒐𝒏𝒂𝒍 𝑨𝒘𝒂𝒓𝒅𝒔 2024: Best Employee Engagement Programme (Bronze) 𝑪𝑪𝑾𝑨 𝑨𝒘𝒂𝒓𝒅𝒔 2024: 𝑪𝒐𝒓𝒑𝒐𝒓𝒂𝒕𝒆 𝑨𝒘𝒂𝒓𝒅𝒔: Best Employee Engagement (Gold), Best Contact Centre (Gold) 𝑰𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍 𝑨𝒘𝒂𝒓𝒅𝒔: Best Leader (Gold), Best Operational Manager (Gold) 𝑮𝑩𝑺 𝑨𝒔𝒊𝒂 𝑨𝒘𝒂𝒓𝒅𝒔 2024 (Kuala Lumpur): 𝑪𝒐𝒓𝒑𝒐𝒓𝒂𝒕𝒆 𝑨𝒘𝒂𝒓𝒅𝒔: Best Data & Analytics Organisation of the Year, Malaysian Trailblazers Pioneering Growth in GBS 𝑰𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍 𝑨𝒘𝒂𝒓𝒅𝒔: Best Operation Director (HR), Best Operation Manager (HR), Best Operation Manager (Contact Center), Best Account Manager (Contact Centre), Best Team Leader (Contact Centre) These wins reflect the dedication of our team, partners, and customers, propelling us towards continued success and innovation. #TMOne #YourNextIsNow #BPOAwards #GBSAsiaAwards #DigitalTransformation

We wrapped up an incredible three-day journey at the Malaysia International Trade and Exhibition Centre (MITEC) with Smart Nation Expo 2024! A fantastic convergence of digital leaders and innovators, the event highlighted the power of smart technologies to drive Malaysia’s digital transformation. As a trusted digital enabler, we were proud to showcase our advanced smart solutions and establish key strategic partnerships with Freshworks and PR1MA Corporation Malaysia. These collaborations underscore our commitment to building smarter, more connected communities for a brighter future. Discover how we’re leading the way toward a digitally inclusive Malaysia: https://lnkd.in/g4YNq2Tm #TMOne #YourNextIsNow #SmartNation2024 #DigitalTransformation #SmartSolutions

During the ‘Asia’s Smart Cities of the Future’ forum at Day 2 of Smart Nation Expo yesterday, Hairolazaha Abdul Samad, our General Manager of Smart Services, shared valuable insights with esteemed panelists about TM One's significant role in advancing smart cities across the region. He highlighted TM One’s dedication to providing essential services for stakeholders and harnessing emerging technologies to revolutionise command centres and urban management for a smarter, more connected future. As a leader in Smart City solutions across Asia, TM One combines its robust telecommunications infrastructure with innovative digital technologies to drive sustainable and inclusive urban transformation. TM One remains committed to shaping resilient, citizen-centric cities that meet the evolving needs of modern urban living. #TMOne #YourNextIsNow #TMOneSolution #SmartNation2024 #SmartServices

The Memorandum of Collaboration between Telekom Malaysia and PR1MA Corporation Malaysia, witnessed by YB Dr. Zaliha binti Mustafa, Minister in the Prime Minister's Department (Federal Territories), marks the beginning of a partnership to explore telecommunication infrastructure, digital solutions and Internet of Things (IoT) across PR1MA’s housing projects. By integrating high-speed connectivity with innovative digital solutions, TM aims to support PR1MA's community-focused principles, enhancing operational efficiency and driving digital transformation within PR1MA developments. This partnership aligns with Malaysia's digital transformation agenda and aims to foster the growth of sustainable, smart communities. Together, TM and PR1MA are laying the foundation for future smart city ecosystems, contributing to sustainable urbanisation and improving the quality of life for PR1MA residents.  #TMOne #YourNextIsNow #TMOneSolution #SmartNation2024 #PR1MA

On Day 1 of Smart Nation Expo, we proudly reaffirmed our leadership in Malaysia’s digital transformation. During the Digital Economy Leaders’ Summit 2024, we shared our insights in a session titled 'Innovation for a Resilient Digital Economy in Malaysia.' Our EVP, Shazurawati Abd Karim, discussed how Malaysia’s digital economy aligns with global trends, with e-commerce as the largest contributor, while also highlighting the unique role of e-hailing services. She emphasised the importance of strengthening B2B e-commerce and adopting a 'security by design' approach to address rising cyber threats, empowering businesses to innovate confidently and sustainably. Meanwhile, Hanida Suib, our VP of Product & Innovation, led a discussion on “Enhancing the Digital Economy for a Malaysia Madani Future”. She highlighted how TM One accelerates Malaysia's Digital Economy Blueprint by delivering innovative digital solutions, improving government efficiency through smart technologies and upskilling staff with essential tech competencies. Through public-private partnerships, we drive a sustainable and inclusive Malaysia aligned with the Malaysia Madani vision. Join us today for Day 2 at Booth 3149, Hall 3, Malaysia International Trade and Exhibition Centre (MITEC), to explore our cutting-edge solutions. #TMOne #YourNextIsNow #TMOneSolution #SmartNation2024 #AI

We sincerely thank YB Gobind Singh Deo for taking the time to visit TM One's booth at Smart Nation Expo 2024, where we proudly showcased our cutting-edge smart solutions designed to accelerate progress across the Digital Government, Digital Economy (Smart Industry) and Digital Society. Our EVP, Shazurawati Abd Karim, highlighted how AI-driven innovations and sustainable technologies can empower more effective governance, enhance industry competitiveness and foster societal inclusivity. With a vision of building a smarter and greener future, TM One remains committed to driving Malaysia's digital transformation journey. #TMOne #YourNextIsNow #TMOneSolution #SmartNation2024 #AI

VADS BPO and Freshworks is having a handshake on a collaboration to bring in a cutting-edge digitalised CRM solutions to Malaysia that will benefit all types of businesses and companies from enterprise, government and SME. This partnership is aimed to embark on a strategic partnership on an AI-powered and automation Omni Channel CRM platform. There are 3 essential solutions setting to drive innovation, operational efficiency and commercial growth. The aspiration of this collaboration is to improve the speed and accuracy of business services management while optimising operational efficiency through effective Customer Relationship Management (CRM), Chatbots, and IT Services Management (ITSM) solutions. With this partnership, businesses can create a more connected, efficient, and customer-focused operations that drive growth along with customer satisfaction enhancement. #TMOne #YourNextIsNow #TMOneSolution #VADSBPO #TMOneBusinessServices #Freshworks #SmartNation2024 #AI