tamigo

At the end of February, we took part in EuroCIS - The Leading Trade Fair for Retail Technology. During the 3 days, our team met up with European retailers and learned about their challenges and top priorities. The fair was centred around tech, from photorealistic avatars as a solution to the shortage of retail frontline staff, to interactive chatbots to increase upselling potential, seamless omnichannel experiences, to employee empowering tools connected to day-to-day work. The retail industry is facing an exciting future! Here are our top highlights: 🚀 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: It's always nice to meet our customers in person and catch up with them. It's even better when we gain more insights into how they use tamigo and the benefits they are experiencing! 🚀 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗿𝗲𝘁𝗮𝗶𝗹𝗲𝗿𝘀: Today's consumers expect an outstanding shopping experience both online and offline. How can retailers maintain this high standard while there's a shortage of skilled labour? In addition to buzzwords such as omnichannel retail and AI, seamless workforce management plays a key role. 🚀 𝗧𝗵𝗲 𝘄𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲: Despite all the impressive digital solutions and technological innovations, one thing remains the same – frontline employees are the heart of any successful retailer. Frontline workers are in the end responsible for the customer experience. Motivating and supporting them in their day-to-day work with smart tools should be a top priority now and in the coming years. And a big shoutout to our team: Anton, Karin, Inês, Jonas, Wouter, Thomas, Niels, Gijs and Daniël for inspiring retailers with how to optimise their operations, improve collaboration across departments and stores, and how to empower their employees. Would you like to learn more about 𝘁𝗮𝗺𝗶𝗴𝗼 and the benefits of cloud-based workforce management for your business? Then head over to our industry page: https://hubs.la/Q02s3f860 #EuroCIS #Retail #RetailTechnology

You most likely know LUSH from their good-smelling bath bombs that come in countless colours and scents? 🌸 For decades, LUSH (Switzerland) AG has been delighting consumers throughout Switzerland with fresh, handmade cosmetics. The focus on staff also sets the retail chain apart. Because, as the company itself says, people are the heart and soul of LUSH Switzerland. And that is precisely why the 21 stores in Switzerland have been using tamigo since 2019 🤩 "Thanks to the tamigo app, everyone has their work schedule in their pocket and is informed of changes in real-time," explains Dan Lehmann at LUSH Switzerland. "tamigo is very easy and quick to learn." Want to know more about LUSH's success with tamigo? Read the full story of Lush Switzerland here: https://hubs.la/Q02rNw7h0 #retail #customerstory #lush

How do you measure the success of your retail business? And how do you visualise the results in an efficient and actionable way? KPIs are an effective method. Used correctly, they are incredibly informative: - They keep your business on track: Unlike gut feeling, KPIs get to the root of your company’s performance. You'll see where you’re succeeding and where you need improvement, now. - They let you be proactive: KPIs show the reality. You get real-time insights to make informed decisions, to drive productivity and operational efficiency. - They give your staff a focus. Business targets are often disconnected from day-to-day work. KPIs are the path towards those bigger goals, showing concretely how everyone’s contributing. But which KPIs should you definitely measure? And how do you access the data, when you most need it? At tamigo, we work with retailers across Europe. Here's how they've overcome the challenges of choosing and measuring retail KPIs that really matter: https://lnkd.in/dAdeVn4Q

We welcome shoe brand 𝗠𝗲𝗹𝘃𝗶𝗻 & 𝗛𝗮𝗺𝗶𝗹𝘁𝗼𝗻 as 𝘁𝗮𝗺𝗶𝗴𝗼 users! 🎉 Already available in 40 countries, the German high-quality shoe brand Melvin & Hamilton continues fostering a modern and innovative way of working. Efficient and transparent staff scheduling is a part of this. "With tamigo, we want to gain a better overview of our operations, track internal processes better throughout the company and empower our employees in their day-to-day work." 👞 High-quality leather, innovative designs, excellent quality and yet a fair price - these are the trademarks of Melvin & Hamilton. For the exclusive brand, shoe manufacturing means far more than simply making products. Every shoe is created with passion and a love for detail. It's no wonder that Melvin & Hamilton's European fan base is constantly growing. The company proudly preserves traditions but never loses sight of modernity and innovation. This aspiration is now reflected in their staff scheduling, and one of the reasons why Melvin & Hamilton decided to choose tamigo's cloud-based workforce management solution. "We are always open to innovation," says Tanja Grassan, Team Assistant at Melvin & Hamilton. "As I’ve used tamigo previously and found the solution extremely user-friendly, it was an obvious choice for us." Fashion brands in Germany and across Europe trust tamigo to support their growth. Read more success stories from our 300,000+ users here: https://hubs.la/Q02q59BX0 🌟 #Retail #WorkforceManagement #CustomerStory

Hoteliers listen up! Are you struggling with staff retention and operational inefficiencies? We gathered three of our tamigo experts to discuss how the hotel industry is evolving and why workforce-related tech investments pay off for operations and retention. Here are some takeaways: 🏬 𝗧𝗵𝗲 𝘁𝗲𝗰𝗵 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 𝗻𝗲𝗲𝗱𝘀 𝘁𝗼 𝗯𝗲𝗻𝗲𝗳𝗶𝘁 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗿𝗼𝗹𝗲𝘀: HQ, operations and frontline staff all require digital tools to succeed. 🎯 𝗞𝗣𝗜𝘀 𝗮𝗿𝗲 𝗸𝗲𝘆: You can roughly schedule your staff for big seasonal swings. But beyond that, there will be a black hole of data if you don’t leverage metrics like expected PAX or occupancy rate to better match staffing levels. 👥 𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘀𝗲 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Frontline staff are integral! Empower them with intuitive tools to manage their day-to-day for enhanced trust and engagement. ⏱️ 𝗘𝗻𝘀𝘂𝗿𝗲 𝗮𝗰𝗰𝘂𝗿𝗮𝘁𝗲 𝘁𝗶𝗺𝗲 𝗮𝗻𝗱 𝗮𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝗰𝗲: Use the EU time-tracking law to your advantage by ensuring time and attendance flows smoothly into digital timesheets and other core systems. ⚙️ 𝗨𝗻𝗹𝗼𝗰𝗸 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Integrate your core systems, to get access to data, whenever you need it, and to make decisions fast. Want to know more? Head to the comments to discover more insights in the full article! 🌟

📢 Retailers: Imagine having streamlined internal communication and engaging self-service at your fingertips. Learn more about how you can modernise your operations via the link in the comments. 🤩 #Retail #WorkforceManagement

What could be better than hearing from the people who use tamigo daily? 🌟 After all, we designed our workforce management with the purpose of empowering our users to excel in every task they undertake and making their life easier. That's why they are the ones who keep inspiring us to innovate and enhance our solution to ensure it meets their evolving needs. Dive into the success stories of some of our 300,000+ users across Europe and discover how tamigo has helped them optimise processes, boost teamwork and empower their employees ➡️

How do you optimise your hotel chain’s operations 24/7? Here’s one way: Ensure KPIs are accessible in daily workflows. 🤩 While some decisions may rely on gut feeling and experience, your business’ core numbers should be accessible where they matter, not hidden away in a manually updated spreadsheet or siloed in different systems. Maintain an easy overview of KPIs, costs and performance with tamigo, while making day-to-day decisions. Some of the KPIs our hotel customers use: ✅ 𝗘𝘅𝗽𝗲𝗰𝘁𝗲𝗱 𝗣𝗔𝗫. Bookings from your reservation software are imported into tamigo and displayed underneath the planned schedule for your different departments. Your department managers can then plan and make changes in line with actual bookings. ✅ 𝗪𝗮𝗴𝗲 𝗽𝗲𝗿𝗰𝗲𝗻𝘁𝗮𝗴𝗲. The amount of labour costs compared to revenue. Can be calculated for different departments — for example, for both your restaurant and housekeeping. ✅ 𝗦𝗮𝗹𝗲𝘀 𝗽𝗲𝗿 𝗧𝗼𝘁𝗮𝗹 𝗛𝗼𝘂𝗿𝘀. A critical metric in hospitality, this KPI shows how productive your staff are, which is crucial for setting budgets or benchmarking against industry standards. Sales numbers can be entered manually or imported from your other systems (such as POS). ✅ 𝗦𝘁𝗮𝗳𝗳 𝗧𝘂𝗿𝗻𝗼𝘃𝗲𝗿. This is the rate of leavers compared to working employees. In an industry experiencing labour shortages, this KPI can set the foundation for targeted employee engagement initiatives (and is also key data to inform your hiring). These metrics provide real-time insights into crucial areas such as reservations, dining bookings, and more, empowering your shift managers and hotel managers to make informed decisions and better staff schedules. Ready to gain a holistic view of how your hotels are performing? Head to the link in the comments and discover how hotel chains benefit from tamigo.🏨

🎉 We’re ready for the final day at EuroCIS - The Leading Trade Fair for Retail Technology!   Don't miss the chance to discover how 𝘁𝗮𝗺𝗶𝗴𝗼's cloud-based Workforce Management optimises your workforce and empowers your retail team 🚀   Visit us at Booth F57 in Hall 10 to get personalised advice from us and enjoy a delicious croissant. We look forward to your visit! #EuroCIS #EuroCIS2024 #RetailTechnology

Has your day at EuroCIS been packed with insightful meetings, keynotes and impressions? Join us for a refreshing drink in a relaxing atmosphere to discuss the highlights of your day and get to know the benefits of our WFM solution firsthand 🤩 We look forward to meet you: Hall 10 | Booth F57 EuroCIS - The Leading Trade Fair for Retail Technology #EuroCIS #EuroCIS2024 #WorkforceManagment