Gain Grow Retain

In an era of limited resources but even higher expectations from our customers, making sure processes are as efficient and effective as possible brings the ability to meet needs in a way that enhances the relationships being built by CS teams everywhere. In our last Office Hours of 2024, I am so excited to have Dan Ennis join us this Thursday at 1pm ET to lead the conversation. Come join us to hear from Dan and to carry the discussion to you peers. See you there! Register here: https://lnkd.in/gnPquEyU

Gain Grow Retain is now the home of 17 vendor demo videos! Weren't able to make it to the October Demopalooza? You're in luck...we worked with each vendor to get their demo videos up on our site and ready to be viewed at your leisure! In addition, many of the vendors are offering specials and resources to GGR members, so be sure to act soon! Head over to gaingrowretain.com and click on the 2024 Demopaloozaa tab in the top level nav to check out CSPs, Onboarding tools, VOC opportunities, Engagement drivers, and community platforms as you work to fill in gaps in your tech stack! **Be sure to log into your GGR account to see the videos! Not a member yet? Take just a moment to create an account and see all of the value GGR brings to the CS table.

Advocates. They are what help expand your reach, showcase your impact, and bring that peer-to-peer recommendation that your customers are looking for. And SlapFive: Customer Marketing brings you a way to nuture, grow, and track yours. 𝙎𝙡𝙖𝙥𝙁𝙞𝙫𝙚 𝙞𝙨 𝙖 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙖𝙣𝙙 𝘼𝙙𝙫𝙤𝙘𝙖𝙘𝙮 𝙚𝙣𝙜𝙞𝙣𝙚 𝙩𝙝𝙖𝙩 𝙚𝙣𝙖𝙗𝙡𝙚𝙨 𝙮𝙤𝙪 𝙩𝙤 𝙖𝙪𝙩𝙤𝙢𝙖𝙩𝙚, 𝙨𝙘𝙖𝙡𝙚, 𝙖𝙣𝙙 𝙢𝙚𝙖𝙨𝙪𝙧𝙚 𝙩𝙝𝙚 𝙞𝙢𝙥𝙖𝙘𝙩 𝙩𝙝𝙖𝙩 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙝𝙖𝙫𝙚 𝙤𝙣 𝙩𝙝𝙚 𝙗𝙤𝙩𝙩𝙤𝙢 𝙡𝙞𝙣𝙚. 𝙎𝙡𝙖𝙥𝙁𝙞𝙫𝙚 𝙥𝙤𝙬𝙚𝙧𝙨 𝙖𝙣𝙙 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙨 𝙖𝙡𝙡 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙥𝙧𝙤𝙜𝙧𝙖𝙢𝙨 𝙖𝙣𝙙 𝙚𝙣𝙜𝙖𝙜𝙚𝙨 𝙬𝙞𝙩𝙝 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙖𝙩 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙩𝙞𝙢𝙚 𝙖𝙣𝙙 𝙥𝙡𝙖𝙘𝙚 𝙩𝙤 𝙢𝙤𝙗𝙞𝙡𝙞𝙯𝙚 𝙩𝙝𝙚𝙢 𝙩𝙤 𝙙𝙧𝙞𝙫𝙚 𝙮𝙤𝙪𝙧 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙞𝙘 𝙜𝙧𝙤𝙬𝙩𝙝 𝙞𝙣𝙞𝙩𝙞𝙖𝙩𝙞𝙫𝙚𝙨. Come join us next week to hear from them and 17 other vendors from across your tech stack and learn how they can help drive initiatives and growth at the Gain Grow Retain 2024 Demopalooza. We did the heavy lifting so you don't have to! Think of it like a tapas bar...you get to sample a variety of options without having to do any of the work (or get any of the follow up calls! 😉) Check out the schedule and register here: https://lnkd.in/gWuzDgmC See you there!

CRMs are a critical component of your customer management, and Planhat is on the cutting edge. 𝙏𝙝𝙞𝙨 𝙞𝙨 𝙬𝙝𝙖𝙩 𝙋𝙡𝙖𝙣𝙝𝙖𝙩 𝙞𝙨 𝙗𝙪𝙞𝙡𝙙𝙞𝙣𝙜. 𝙋𝙖𝙧𝙩 𝙙𝙖𝙩𝙖 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢, 𝙥𝙖𝙧𝙩 𝙬𝙤𝙧𝙠𝙛𝙡𝙤𝙬 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢, 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙥𝙤𝙬𝙚𝙧 𝙤𝙛 𝙩𝙝𝙚 𝙛𝙤𝙧𝙢𝙚𝙧 𝙖𝙣𝙙 𝙞𝙣𝙩𝙪𝙞𝙩𝙞𝙫𝙚 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙤𝙛 𝙩𝙝𝙚 𝙡𝙖𝙩𝙩𝙚𝙧. 𝙏𝙤𝙙𝙖𝙮, 𝙩𝙝𝙤𝙪𝙨𝙖𝙣𝙙𝙨 𝙤𝙛 𝙩𝙚𝙖𝙢𝙨 𝙬𝙤𝙧𝙡𝙙𝙬𝙞𝙙𝙚 - 𝙛𝙧𝙤𝙢 𝙚𝙖𝙧𝙡𝙮-𝙨𝙩𝙖𝙜𝙚 𝙨𝙩𝙖𝙧𝙩𝙪𝙥𝙨 𝙩𝙤 𝙥𝙪𝙗𝙡𝙞𝙘 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 - 𝙪𝙨𝙚 𝙋𝙡𝙖𝙣𝙝𝙖𝙩 𝙩𝙤 𝙢𝙖𝙣𝙖𝙜𝙚 𝙩𝙝𝙚𝙞𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨. 𝙋𝙡𝙖𝙣𝙝𝙖𝙩 𝙝𝙚𝙡𝙥𝙨 𝙩𝙝𝙚𝙢 𝙨𝙤𝙡𝙫𝙚 𝙨𝙤𝙢𝙚 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙩𝙤𝙪𝙜𝙝𝙚𝙨𝙩 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧-𝙛𝙖𝙘𝙞𝙣𝙜 𝙘𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚𝙨, 𝙬𝙝𝙞𝙡𝙚 𝙚𝙢𝙥𝙤𝙬𝙚𝙧𝙞𝙣𝙜 𝙩𝙝𝙚𝙢 𝙩𝙤 𝙛𝙤𝙘𝙪𝙨 𝙤𝙣 𝙬𝙝𝙖𝙩 𝙩𝙝𝙚𝙮 𝙙𝙤 𝙗𝙚𝙨𝙩: 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙞𝙣𝙜 𝙚𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙨. Come to Gain Grow Retain's 2024 Demopalooza and check out what makes them different and how they can help you maximize your revenue through data collected from across your entire tech stack. Learn more and register here: https://lnkd.in/gWuzDgmC

Customer Education - when done right it is a huge retention driver. And Skilljar has created a product that moves beyond hosting courses and creates an experience that drives adoption and onboarding! 𝙎𝙠𝙞𝙡𝙡𝙟𝙖𝙧 𝙞𝙨 𝙩𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙞𝙣𝙜 𝙩𝙝𝙚 𝙬𝙖𝙮 𝙚𝙣𝙩𝙚𝙧𝙥𝙧𝙞𝙨𝙚𝙨 𝙤𝙣𝙗𝙤𝙖𝙧𝙙, 𝙚𝙣𝙜𝙖𝙜𝙚, 𝙖𝙣𝙙 𝙧𝙚𝙩𝙖𝙞𝙣 𝙩𝙝𝙚𝙞𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨. Come join us next week for the Gain Grow Retain 2024 Demopalooza and learn more about what makes Skilljar different. Register and learn more here: https://lnkd.in/gWuzDgmC

Scaling customer experiences without creating an impersonal experience has become more important than ever, and companies like Cust have built a platform to help you do it well. 𝘾𝙪𝙨𝙩 𝙜𝙞𝙫𝙚𝙨 𝙮𝙤𝙪 𝙖 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢 𝙩𝙤 𝙛𝙞𝙭 𝙉𝙍𝙍 𝙗𝙮 𝙧𝙚𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙣𝙜 𝙝𝙞𝙜𝙝-𝙩𝙤𝙪𝙘𝙝 𝘾𝙎 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙩𝙤 𝙨𝙢𝙖𝙡𝙡𝙚𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙪𝙨𝙞𝙣𝙜 𝘼𝙄 𝙖𝙜𝙚𝙣𝙩𝙨. Join the 2024 Demopalooza hosted by Gain Grow Retain to hear from 18 vendors (including Cust) representing diverse use cases and learn more about how their product can help you increase efficiency and impact. Sign up to attend any or all of the vendors coming together Monday - Thursday of next week for a free look into options. And by free, we mean zero cost financially AND effort! Check out our participating vendors and schedule and register here: https://lnkd.in/gWuzDgmC

Gain Grow Retain has followed the same mission since its inception back in 2020 - provide value with no strings attached. We are thrilled to bring 18 vendors to a 1x per year event that is free, both in terms of financial cost and entanglements! That's right...sign up for an event where we bring tech companies to you...watch up to 18 different demos across a variety of technology without the hassle of setting up meetings and dealing with the follow up. Come see companies like RevSetter who are helping revolutionize customer success data management, allowing you to make decisions that drive impact! 𝙍𝙚𝙫𝙎𝙚𝙩𝙩𝙚𝙧 𝙞𝙨 𝙩𝙝𝙚 𝙛𝙞𝙧𝙨𝙩 𝙚𝙫𝙚𝙧 𝙁𝙪𝙡𝙡-𝙎𝙪𝙞𝙩𝙚, 𝙁𝙧𝙚𝙚-𝙁𝙤𝙧𝙚𝙫𝙚𝙧 𝘾𝙎 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢 𝙖𝙫𝙖𝙞𝙡𝙖𝙗𝙡𝙚 𝙩𝙤 𝙖𝙣𝙮𝙤𝙣𝙚 𝙢𝙖𝙣𝙖𝙜𝙞𝙣𝙜 𝙩𝙝𝙚𝙞𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨! 𝙁𝙪𝙡𝙡𝙮 𝙘𝙪𝙨𝙩𝙤𝙢𝙞𝙯𝙖𝙗𝙡𝙚 𝙛𝙤𝙧 𝙄𝙣𝙙𝙞𝙫𝙞𝙙𝙪𝙖𝙡 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙤𝙧𝙨, 𝙈𝙖𝙣𝙖𝙜𝙚𝙧𝙨, 𝙖𝙣𝙙 𝙩𝙝𝙚 𝘾-𝙎𝙪𝙞𝙩𝙚 𝙖𝙡𝙞𝙠𝙚, 𝙩𝙝𝙚 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢 𝙘𝙖𝙣 𝙨𝙪𝙥𝙚𝙧-𝙘𝙝𝙖𝙧𝙜𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨, 𝙖𝙘𝙘𝙤𝙪𝙣𝙩 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩, 𝙖𝙣𝙙 𝙂𝙏𝙈 𝙩𝙚𝙖𝙢𝙨 𝙖𝙩 𝙖𝙣𝙮 𝙨𝙩𝙖𝙜𝙚 - 𝙖𝙣𝙙 𝙖𝙣𝙮𝙬𝙝𝙚𝙧𝙚 𝙖𝙧𝙤𝙪𝙣𝙙 𝙩𝙝𝙚 𝙜𝙡𝙤𝙗𝙚 - 𝙩𝙤 𝙪𝙣𝙡𝙤𝙘𝙠 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮 𝙞𝙣 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧-𝙛𝙖𝙘𝙞𝙣𝙜 𝙩𝙚𝙖𝙢𝙨. Learn more about the value they bring to the table by signing up here: https://lnkd.in/gWuzDgmC

Onboarding...we know what a critical time this is for predicting customer success, but it can become a heavy lift if strategies and processes are not well thought out. Come see how Baton (acquired by ClientSuccess) at Gain Grow Retain's Demopalooza is designed to maximize the value of onboarding. 𝘽𝙖𝙩𝙤𝙣 𝙞𝙨 𝙖𝙣 𝙖𝙡𝙡-𝙞𝙣-𝙤𝙣𝙚 𝙩𝙤𝙤𝙡 𝙛𝙤𝙧 𝙢𝙖𝙣𝙖𝙜𝙞𝙣𝙜 𝙩𝙝𝙚 𝙢𝙤𝙨𝙩 𝙘𝙧𝙞𝙩𝙞𝙘𝙖𝙡 𝙥𝙝𝙖𝙨𝙚 𝙤𝙛 𝙩𝙝𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙟𝙤𝙪𝙧𝙣𝙚𝙮: 𝙊𝙣𝙗𝙤𝙖𝙧𝙙𝙞𝙣𝙜 𝙮𝙤𝙪𝙧 𝙘𝙡𝙞𝙚𝙣𝙩𝙨! 𝘽𝙖𝙩𝙤𝙣 𝙖𝙡𝙡𝙤𝙬𝙨 𝙩𝙚𝙖𝙢𝙨 𝙩𝙤 𝙖𝙪𝙩𝙤𝙢𝙖𝙩𝙚 𝙥𝙧𝙤𝙟𝙚𝙘𝙩 𝙖𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙤𝙣, 𝙠𝙚𝙚𝙥 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙚𝙣𝙜𝙖𝙜𝙚𝙙 𝙖𝙣𝙙 𝙖𝙘𝙘𝙤𝙪𝙣𝙩𝙖𝙗𝙡𝙚, 𝙖𝙣𝙙 𝙖𝙘𝙘𝙚𝙡𝙚𝙧𝙖𝙩𝙚 𝙖 𝙧𝙚𝙥𝙚𝙖𝙩𝙖𝙗𝙡𝙚 𝙞𝙢𝙥𝙡𝙚𝙢𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣 𝙥𝙧𝙤𝙘𝙚𝙨𝙨. Sign up to see them and a host of other platforms designed to impact customer success! https://lnkd.in/gWuzDgmC

Next week, Gain Grow Retain is hosting their 2nd annual Demopalooza where 18 vendors are coming together over 4 days to showcase products that impact CS. Looking for a CSP that closes the gap in customer data through integrating with your every day tools? Check out ChurnZero! 𝘾𝙝𝙪𝙧𝙣𝙕𝙚𝙧𝙤 𝙞𝙨 𝙩𝙝𝙚 𝙝𝙞𝙜𝙝𝙚𝙨𝙩 𝙧𝙖𝙩𝙚𝙙 𝙖𝙣𝙙 𝙢𝙤𝙨𝙩 𝙡𝙤𝙫𝙚𝙙 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢. 𝙒𝙝𝙚𝙩𝙝𝙚𝙧 𝙞𝙩’𝙨 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙞𝙣 𝙛𝙧𝙤𝙣𝙩 𝙤𝙛 𝙘𝙝𝙖𝙣𝙜𝙞𝙣𝙜 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙝𝙚𝙖𝙡𝙩𝙝, 𝙪𝙥𝙘𝙤𝙢𝙞𝙣𝙜 𝙧𝙚𝙣𝙚𝙬𝙖𝙡𝙨, 𝙤𝙧 𝙚𝙭𝙥𝙖𝙣𝙨𝙞𝙤𝙣 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙞𝙚𝙨, 𝘾𝙝𝙪𝙧𝙣𝙕𝙚𝙧𝙤’𝙨 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙨𝙤𝙛𝙩𝙬𝙖𝙧𝙚 𝙝𝙚𝙡𝙥𝙨 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙩𝙚𝙖𝙢𝙨 𝙢𝙖𝙠𝙚 𝙩𝙝𝙚 𝙢𝙤𝙨𝙩 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙩𝙞𝙢𝙚 𝙨𝙤 𝙩𝙝𝙚𝙮 𝙘𝙖𝙣 𝙛𝙤𝙘𝙪𝙨 𝙤𝙣 𝙬𝙤𝙧𝙠 𝙩𝙝𝙖𝙩 𝙢𝙖𝙩𝙩𝙚𝙧𝙨 𝙩𝙝𝙚 𝙢𝙤𝙨𝙩. Join us Wednesday of next week to learn more about how ChurnZero can change the way you think about insights and impact your customer journey strategy! Register to see ChurnZero and 17 other platforms who are positioned to support you here: https://lnkd.in/gWuzDgmC

Ever wish you could see customer insights that include VOC and the customer journey all in one place? Syncly (YC W23) is joining the Gain Grow Retain's Demopalooza to show you how their platform can help you! 𝙎𝙮𝙣𝙘𝙡𝙮 𝙝𝙚𝙡𝙥𝙨 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙜𝙚𝙩 𝙫𝙞𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙮 𝙤𝙣 𝙝𝙖𝙥𝙥𝙮/𝙪𝙣𝙝𝙖𝙥𝙥𝙮 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙨𝙤 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙘𝙖𝙣 𝙚𝙣𝙜𝙖𝙜𝙚 𝙩𝙝𝙚𝙞𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙖𝙩 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙩𝙞𝙢𝙚, 𝙗𝙚𝙛𝙤𝙧𝙚 𝙩𝙝𝙚𝙮 𝙗𝙚𝙘𝙤𝙢𝙚 𝙖𝙩-𝙧𝙞𝙨𝙠 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨. 𝙎𝙮𝙣𝙘𝙡𝙮 𝙙𝙤𝙚𝙨 𝙞𝙩 𝙗𝙮 𝙖𝙪𝙩𝙤-𝙖𝙣𝙖𝙡𝙮𝙯𝙞𝙣𝙜 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙘𝙤𝙣𝙫𝙚𝙧𝙨𝙖𝙩𝙞𝙤𝙣𝙨, 𝙪𝙨𝙚𝙧 𝙨𝙪𝙧𝙫𝙚𝙮𝙨, 𝙘𝙖𝙡𝙡𝙨 𝙖𝙣𝙙 𝙧𝙚𝙫𝙞𝙚𝙬𝙨, 𝙖𝙘𝙧𝙤𝙨𝙨 𝙪𝙨𝙚𝙧 𝙟𝙤𝙪𝙧𝙣𝙚𝙮. Come check them out and learn how you can drive better decisions through better insights next week! Register now: https://lnkd.in/gWuzDgmC