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🎥 𝖭𝖾𝗐 𝖵𝗂𝖽𝖾𝗈 𝖠𝗅𝖾𝗋𝗍 🎥 𝙏𝙤𝙣𝙞𝙏𝙞𝙢𝙚: 𝙎𝙬𝙚𝙚𝙩 𝘿𝙧𝙚𝙖𝙢𝙨 𝙤𝙧 𝙎𝙡𝙚𝙚𝙥𝙡𝙚𝙨𝙨 𝙉𝙞𝙜𝙝𝙩𝙨? || 𝙀𝙭𝙥𝙡𝙤𝙧𝙞𝙣𝙜 𝙍𝙚𝙨𝙩 & 𝙃𝘾𝘼𝙃𝙋𝙎 𝖩𝗈𝗂𝗇 𝗁𝗈𝗌𝗍 𝖳𝗈𝗇𝗂 𝖫𝖺𝗇𝖽 𝖺𝗌 𝗐𝖾 𝖾𝗑𝗉𝗅𝗈𝗋𝖾 𝖺 𝖼𝗋𝗂𝗍𝗂𝖼𝖺𝗅 𝗊𝗎𝖾𝗌𝗍𝗂𝗈𝗇 𝖿𝗋𝗈𝗆 𝗍𝗁𝖾 𝗎𝗉𝖽𝖺𝗍𝖾𝖽 𝖧𝖢𝖠𝖧𝖯𝖲 𝗌𝗎𝗋𝗏𝖾𝗒: "𝖣𝗎𝗋𝗂𝗇𝗀 𝗒𝗈𝗎𝗋 𝗁𝗈𝗌𝗉𝗂𝗍𝖺𝗅 𝗌𝗍𝖺𝗒, 𝖽𝗂𝖽 𝗒𝗈𝗎 𝗀𝖾𝗍 𝖺𝗌 𝗆𝗎𝖼𝗁 𝗋𝖾𝗌𝗍 𝖺𝗌 𝗒𝗈𝗎 𝗇𝖾𝖾𝖽𝖾𝖽?"💤 𝖨𝗇 𝗍𝗁𝗂𝗌 𝖾𝗉𝗂𝗌𝗈𝖽𝖾, 𝗐𝖾 𝖽𝗂𝗌𝖼𝗎𝗌𝗌 𝗐𝗁𝗒 𝗋𝖾𝗌𝗍 𝗂𝗌 𝖼𝗋𝗎𝖼𝗂𝖺𝗅 𝖿𝗈𝗋 𝗉𝖺𝗍𝗂𝖾𝗇𝗍 𝗋𝖾𝖼𝗈𝗏𝖾𝗋𝗒, 𝗁𝗈𝗐 𝗂𝗍 𝖼𝖺𝗇 𝖻𝖾𝗇𝖾𝖿𝗂𝗍 𝗈𝗎𝗋 𝗍𝖾𝖺𝗆 𝗆𝖾𝗆𝖻𝖾𝗋𝗌, 𝖺𝗇𝖽 𝗁𝗈𝗐 𝗂𝗍 𝖼𝖺𝗇 𝗉𝗈𝗌𝗂𝗍𝗂𝗏𝖾𝗅𝗒 𝗂𝗆𝗉𝖺𝖼𝗍 𝗍𝗁𝖾 𝗈𝗋𝗀𝖺𝗇𝗂𝗓𝖺𝗍𝗂𝗈𝗇. 𝐂𝐥𝐢𝐜𝐤 𝐭𝐡𝐞 𝐥𝐢𝐧𝐤 𝐛𝐞𝐥𝐨𝐰 𝐭𝐨 𝗪𝗮𝘁𝗰𝗵, 𝗖𝗼𝗺𝗺𝗲𝗻𝘁, 𝗟𝗶𝗸𝗲, 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲, 𝗮𝗻𝗱 𝗦𝗵𝗮𝗿𝗲!  https://lnkd.in/eChTYpYW #patientexperience #humanexperience #nurses #healthcare #patientsafety #verbalabuse #rest #sleep #HCAHPS #nursesonlinkedin #cpxp #cno

By engaging stakeholders with compelling data stories, healthcare leaders can foster a shared understanding of what the data means, why it matters, and how it can improve patient experience. This week's Periscope Insighter blog post explores the value of data storytelling in healthcare. https://wix.to/J5HtOQN #newblogpost #healthcare #patientexperience #datastorytelling

𝖬𝖺𝗇𝗒 𝗈𝗋𝗀𝖺𝗇𝗂𝗓𝖺𝗍𝗂𝗈𝗇𝗌 𝖿𝖺𝖼𝖾 𝖼𝗁𝖺𝗅𝗅𝖾𝗇𝗀𝖾𝗌 𝗐𝗂𝗍𝗁 𝗁𝗎𝖽𝖽𝗅𝖾𝗌, 𝗋𝗈𝗎𝗇𝖽𝗂𝗇𝗀, 𝖺𝗇𝖽 𝖾𝗇𝗀𝖺𝗀𝗂𝗇𝗀 𝖯𝖥𝖠𝖢𝗌. 𝖲𝗍𝖺𝗋𝗍𝗂𝗇𝗀 𝖩𝖺𝗇𝗎𝖺𝗋𝗒 𝟤𝟢𝟤𝟧, 𝗌𝖾𝗏𝖾𝗋𝖺𝗅 𝖾𝗅𝖾𝗆𝖾𝗇𝗍𝗌 𝗋𝖾𝗅𝖺𝗍𝖾𝖽 𝗍𝗈 𝗍𝗁𝖾𝗌𝖾 𝖺𝗋𝖾𝖺𝗌 𝗐𝗂𝗅𝗅 𝗋𝖾𝗊𝗎𝗂𝗋𝖾 𝖺𝗍𝗍𝖾𝗌𝗍𝖺𝗍𝗂𝗈𝗇 𝗍𝗈 𝗆𝖾𝖾𝗍 𝗍𝗁𝖾 𝖢𝖬𝖲 𝖯𝖺𝗍𝗂𝖾𝗇𝗍 𝖲𝖺𝖿𝖾𝗍𝗒 𝖲𝗍𝗋𝗎𝖼𝗍𝗎𝗋𝖺𝗅 𝖬𝖾𝖺𝗌𝗎𝗋𝖾. 𝖩𝗈𝗂𝗇 𝗈𝗎𝗋 𝗎𝗉𝖼𝗈𝗆𝗂𝗇𝗀 𝗐𝖾𝖻𝗂𝗇𝖺𝗋 𝖿𝗈𝗋 𝖺𝗇 𝗈𝗏𝖾𝗋𝗏𝗂𝖾𝗐 𝗈𝖿 𝗍𝗁𝖾 𝗇𝖾𝗐 𝖢𝖬𝖲 𝖯𝖺𝗍𝗂𝖾𝗇𝗍 𝖲𝖺𝖿𝖾𝗍𝗒 𝖲𝗍𝗋𝗎𝖼𝗍𝗎𝗋𝖺𝗅 𝖬𝖾𝖺𝗌𝗎𝗋𝖾 𝖺𝗇𝖽 𝖽𝗂𝗌𝖼𝗈𝗏𝖾𝗋 𝗈𝗉𝗉𝗈𝗋𝗍𝗎𝗇𝗂𝗍𝗂𝖾𝗌 𝗍𝗈 𝗂𝗆𝗉𝗋𝗈𝗏𝖾 𝖺𝗇𝖽 𝗆𝖾𝖾𝗍 𝗍𝗁𝖾𝗌𝖾 𝗋𝖾𝗊𝗎𝗂𝗋𝖾𝗆𝖾𝗇𝗍𝗌. 𝗪𝗲𝗯𝗶𝗻𝗮𝗿: 𝖠𝗋𝖾 𝖸𝗈𝗎 𝖱𝖾𝖺𝖽𝗒? 𝖯𝗋𝖾𝗉𝖺𝗋𝗂𝗇𝗀 𝖿𝗈𝗋 𝖩𝖺𝗇𝗎𝖺𝗋𝗒 𝟤𝟢𝟤𝟧 𝖢𝖬𝖲 𝖯𝖺𝗍𝗂𝖾𝗇𝗍 𝖲𝖺𝖿𝖾𝗍𝗒 𝖲𝗍𝗋𝗎𝖼𝗍𝗎𝗋𝖺𝗅 𝖬𝖾𝖺𝗌𝗎𝗋𝖾 𝗪𝗵𝗲𝗻: 𝖠𝗎𝗀𝗎𝗌𝗍 𝟤𝟫, 𝟤𝟢𝟤𝟦 𝗧𝗶𝗺𝗲: 𝟣:𝟢𝟢-𝟣:𝟦𝟧 𝖤𝖳 𝗖𝗹𝗶𝗰𝗸 𝘁𝗵𝗲 𝗹𝗶𝗻𝗸 𝘁𝗼 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿: https://lnkd.in/egVYiFTh #𝗉𝖺𝗍𝗂𝖾𝗇𝗍𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 #𝗁𝗎𝗆𝖺𝗇𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 #𝗉𝖺𝗍𝗂𝖾𝗇𝗍𝗌𝖺𝖿𝖾𝗍𝗒 #𝗁𝖾𝖺𝗅𝗍𝗁𝖼𝖺𝗋𝖾 #𝖼𝗉𝗑𝗉 #𝗇𝗎𝗋𝗌𝖾𝗌𝗈𝗇𝗅𝗂𝗇𝗄𝖾𝖽𝗂𝗇 #𝗇𝗎𝗋𝗌𝖾𝗌 #𝖢𝖭𝖮

📚✨ **Join Us for the LEX Virtual Book Club!** ✨📚 Grab your copy of 𝘉𝘶𝘳𝘪𝘦𝘥 𝘰𝘳 𝘗𝘭𝘢𝘯𝘵𝘦𝘥 by Stephanie S. Abbott, MBA, CLSSBB, FACHE and join us for a thought-provoking discussion. This month’s selection explores a real patient journey, offering insights into how we can work together to reduce suffering and improve outcomes and experiences. Date: Thursday, August 22nd   Time: 1:00 - 1:45 PM   Zoom Link (No registration required): https://lnkd.in/e4634Zu8 Amazon Book Link: https://a.co/d/5CCD42V Check out a "sneak peek" video reading below! Mark your calendars and share with your teams! #patientexperience #humanexperience #bookclub #readersareleaders #leadersarereaders #LEXVirtualBookClub #cpxp #oncology #cancersucks #BookClub #healthcare #patientjourney #BuriedOrPlanted

Dr. Elizabeth Warner, Chief Medical Officer at Cherry Health in Michigan and author, joins our podcast to describe the concept and practice of Appreciative Inquiry in healthcare: https://ow.ly/NsSE50RxP1Y

We’ve received so much incredible feedback since releasing “I’m Here” on Audible earlier this month. I’ve received a lot of questions about the recording process, too: -Why did this project take a few years to make? -What was the process like for me to narrate? -How do I feel about the finished product? The Hotness and I dive into all these details and more on this week’s episode of the C&C podcast. I even play my screen reading software to give you an idea of how it sounds when I listen to it on 3x. Can you make out which part of the book I play?? I’d be impressed if you can! Check out the full “Compassion & Courage” episode wherever you catch your podcasts and as always, if your life or profession have improved after reading I'm Here...thank you for helping me find my "Why?". ---- #ImHere #Audiobook #Healthcare #Nursing #AlliedHealth #Presence #ImHereMovement

Patient Experience is so much more than numbers and surveys. At 18, in the blink of an eye, I became a survivor of massive trauma after a drunk driver immediately took my sight and crushed every bone in my face (LeFort 3). I had a trach, chest tubes, j-tubes, legs in traction due to a compound break in my left leg and a dislocated right hip. My head was swollen up to the size of a basketball. I was black and blue from head to toe. Blind, mute, immobile and disfigured. Then...everything changed. I met a nurse named Barb. She shook my hand like there was nothing wrong with me and took a minute to ask the simple question no one else had bothered to pose, “What would you like me to call you?”. How do you think that made me feel? PX is humans beings taking care of human beings at one’s most vulnerable moments. It’s taking the extra minute to connect with a patient or family member on a more personal level. It’s active listening. It’s compassion and empathy. It’s making someone’s day with the power of your presence. This is #PatientExperience at it's core. Happy PX Week to all those putting more humanity into caregiving! #HumanExperience #PatientExperienceWeek #ImHereMovement ---- Pictured here: 1. Me as an 18 year old patient in the hospital, badly beaten up 2. Barb and me - 30 years later and she’s still one of my favorite people! #WhatYouDoMatters

Are you a leader in #PatientExperience? Always on the look out for new and innovative ways to improve PX, staff retention and culture? Then this FREE HCAHPS virtual event on Thursday, May 30th (12-1pm EDT) is for you! Join the convo with me and Brian Lee CSP HoF to benefit from the most up to date info on what's going on in healthcare, both on the macro and micro level. From trends and changes nationwide to the hands on, practical applications for bedside clinicians, get the perspectives from two of the best minds in patient experience. We’ll have time for Q&A at the end, so bring your most burning PX questions for us! Here’s a great question I got during my last HCAHPS webinar in October - “How do we get staff to stop hating HCAHPS?”. Are you struggling with the same? Register now and see you on 5/30! One must be registered to attend: https://lnkd.in/evpA3uJM ---- 💭 What are your thoughts on getting buy in from staff with HCAHPS? 📢 Re-share if you’re attending! ✨FREE RESOURCE FRIDAY✨ #HCAHPS #HealthcareLeadership #HumanExperience #PatientExperienceWeek #ImprovePatientSatisfaction