Will AI take 10-40% of restaurant jobs?

In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.

Articles mentioned in the video:

1. What is unified commerce and why is it important?"I think the win here is if you never have to export your work into another place and then combine tables together in Excel. If you've done that, then you've probably achieved unified commerce. I'm guessing that's the sign. Until you get there probably you have some ways to go, but really, truly having all the data tied together."- Meredith
2. The Digital Restaurants Arise - Chick Fil'a and Mo Bettah's to launch their concepts this month.Related Articles: Chick-fil-A ready to debut its first mobile pickup restaurantMo’ Bettah’s Opens First Digital Kitchen in Kansas City"It's really what we talked about in our latest book, where. We said the digital restaurant is going to actually navigate towards either one channel or the other, as opposed to trying to do everything to everyone in one format." - Carl
3. Smaller restaurants paying for bigger restaurants' better deal"It's the smaller guys who usually end up paying full fare. Then he applied that same concept to the delivery world. I think everyone knows that the big brands are able to leverage their brand power and their incredible order volume to get better deals on third party platforms in terms of commissions and delivery rates than can a smaller restaurant get."- Meredith
4. Will 10%-40% of the restaurant workforce get replaced by AI?Related Articles:OpenAIs NEW AGI Robot STUNS The ENITRE INDUSTRY (Figure 01 Breakthrough)10% of US workers are in jobs most exposed to artificial intelligence, White House says"We'll see robots play a role in the kitchen at some point, especially when you're talking about repetitive tasks that are commonly undertaken, clean up and prep in particular, but that's only going to happen if, and when the cost of doing so comes down. And we know, as we've seen in many other areas of automation, it's still quite expensive, and I think we're probably a few good years away from being able to see it"- Carl
5. Loop AI raises $6M to improve a restaurant's abilities to keep track of third party delivery"The fact that it is so difficult to keep track of what's going on with revenue and then matching that to actual transactions and then further matching that to cancellations and chargebacks and then further having to argue about said cancellations and chargebacks is a symptom of what's wrong with this third party delivery system." - Meredith

Additional Articles:

6. Wing and Doordash broaden relationship from Oz to USA

7. The most innovative restaurants?

8. KFC China leading the way

9. Is the metaverse dead after Starbucks shutters Odyssey?

10. Presto showing more signs of turbulence after latest layoffs

11. Dutch Bros non physical growth plans

A review of marketplace earnings in one place.

The Gig ATM

Is omnichannel really the thing? Or is focus better? Consumers are certainly omnichannel, but restaurants who pick a lane are likely to excel.

How do consumers react to dynamic pricing? Pretty uneventfully

Headed to Food on Demand! See you there!

Meredith Sandland promoting the book (and Empower Delivery ) at the Pizza Expo in Las Vegas.