Ashton Media

With 2025 around the corner, let's talk about 2024... More specifically, let's celebrate our top five highlights from this year! 115 hours spent driving to and from our industry-leading Symposiums in the Hunter Valley. #GoWhereTheLeadersAre 🚙 42 women were empowered with the tools, confidence and mindset to take the stage as part of our Closing the Gender Stage Gap initiative with The Queen of Confidence, Erika Cramer. 💪 31,548 minutes streamed. Our new podcast series, The Mistakes That Shaped Me, was a hit with the CX community in 2024. We can’t wait to expand it to MadTech, L&D and HR in 2025! Stay tuned (and subscribe here: https://lnkd.in/grNPuSkd). 🎙️ 2 new events launched as part of our Victorian debut – the CX Retreat and the Marketing Tech Retreat. Hello Mornington Peninsula! 👋 Most importantly... 1 team, 1 dream! Every year, Team Ashton goes from strength to strength and 2024 saw us reach new heights. Bring on 2025! ❤️ Follow our dedicated Collectives to stay up to date with the latest events and industry news: Customer Collective by Ashton Media MadTech Collective by Ashton Media PeopleX Collective by Ashton Media Mark Abay Gavin Stewart Tim Stuart-Harris Emily Wintour Jamie Carroll Stacey Goater Rosanna McConnachie Lieke Scherbeijn Melissa Lefebvre Sonia Caicchiolo Steve Poyser Elizabeth Doran Toni McDonald Edward Ray

Will you be there when we crown the winners at the CX Awards on Thursday, 6 March? 🏆 More competitive than ever (our poor judges had their work cut out for them), this year's submissions saw the Australian CX community raise the bar yet again. Don't miss a night to remember as we announce the esteemed winners across the 12 categories, celebrating the very best in CX at a Black-tie gala dinner. Tickets on sale now: https://lnkd.in/gSqgsd6r #TheCXAwards #CXExcellence #CustomerExperience

Announcing the shortlist for BEST CX PARTNER (Technology or Advisory) at the CX Awards 2025. 🏆 G8 Education Ltd & Wink InMoment Kapiche Medallia Qualtrics Thematic These CX partners, whether that be a technology platform, a customer insights company, or an agency or consultancy, that have worked with client-side brands to transform any aspect of the customer experience. Best of luck! View the shortlists for all the CX Awards 2025 categories here: https://lnkd.in/gbwJYsWE #TheCXAwards #CXExcellence #CustomerExperience

Announcing the shortlist for BEST USE OF CUSTOMER DATA AND INSIGHTS TO IMPROVE CX at the CX Awards 2025. 🏆 AustralianSuper Queensland Department of Transport and Main Roads City of Sydney HotDoc Milwaukee Tool Westpac New Zealand These brands we commended for making great strides in unlocking value in customer data and insights to create more engaging, meaningful and relevant customer experiences. Best of luck at the CX Awards ceremony in March! View the shortlists for all the CX Awards 2025 categories here: https://lnkd.in/gbwJYsWE #TheCXAwards #CXExcellence #CustomerExperience

Announcing the shortlist for CX LEADER OF THE YEAR at the CX Awards 2025. 🏆 Anne Dang, Continuous Improvement Manager, Webjet Group Joy Shi, Director – VOC & CX, Mirvac Kurt Brissett, Chief Technology & Innovation Officer, Transport for NSW Liza Gunn, Programme Director, NZ Post Nicola Rose, Executive Manager ‑ Customer Experience, JAX Tyres & Auto Samantha Ezra, CX CoE Lead Principal, Telstra Sophie Imbert, CCXP, MBA, Head of Customer Experience and Transformation, Russell Investments Luka Popovac, Head of Customer Experience, GrainCorp These individuals were selected for pioneering and shaping the future of customer experience. View the shortlists for all the CX Awards 2025 categories here: https://lnkd.in/gbwJYsWE #TheCXAwards #CXExcellence #CustomerExperience

Announcing the shortlist for CX RISING STAR OF THE YEAR at the CX Awards 2025. 🏆 James B., Head of Marketing and Communications, St Vincent's Care Kate Prunell, Customer Experience Manager, BUPA Health Insurance Levy Tran, Digital Product Lead, Australian Ethical Investment Olivia Kerr, Senior CX Service Designer, Anglicare Sydney This award recognises a rising star working in a CX role within a client-side brand, with less than 10 years’ experience in the industry. View the shortlists for all the CX Awards 2025 categories here: https://lnkd.in/gbwJYsWE #TheCXAwards #CXExcellence #CustomerExperience

Shaped by industry leaders ✨for✨ industry leaders. Meet our Advisory Board for the Customer 360 Symposium 2025. https://lnkd.in/gQfJfGAb Thank you to these icons, who are kind enough to take time out of their days to help us shape the region's favourite customer experience and customer insights event. The key themes at this year's Customer 360 Symposium will be addressing challenges they face in their day job every day. Paul Bashford Karen Sheppard Scott Howard Michelle Hay Alyssa M. Simon Burt Simon Stevens Heba Habashy Samantha Ezra Michael Dominish Tina Morrell Claire Macleod Krista Wright Melissa Simpson Vlad Radosavac #Customer360Sym #GoWhereTheLeadersAre

The advertising world isn’t slowing down, so why should you? The Future Media Forum is your all-access pass to staying ahead of the curve, making bold moves, and claiming your place as a media trailblazer. When is this fantastic event taking place? 13th March 2025. Here's why you'll love it: Stay Ahead: Get cutting-edge insights from international keynotes and local pioneers shaping the future of media. Tailored Content: Choose between two focused tracks: - Strategic Vision – Big-picture strategies for industry leaders. - Tactical Execution – Practical tools for building standout campaigns. Meet Your People: Rub elbows with 300+ industry powerhouses, from brand leaders to tech pros. Unforgettable Experiences: Explore the Experiential Marketplace with innovative activations designed to inspire. This is your opportunity to shape the future of media, connect with industry leaders, and walk away with ideas to transform your business. The future starts here – will you be part of it? Secure your tickets today: https://bit.ly/4g8bwnI #FutureMediaForum

Announcing the shortlist for CX TEAM OF THE YEAR at the CX Awards 2025. 🏆 Australian Ethical Investment Iress JAX Tyres & Auto Mirvac Services Australia Telstra These teams were commended by our judges for demonstrating a truly innovative approach, working together to achieve a goal and deliver exceptional CX. Best of luck! View the shortlists for all the CX Awards 2025 categories here: https://lnkd.in/gbwJYsWE #TheCXAwards #CXExcellence #CustomerExperience

Announcing the shortlist for BEST CX TRANSFORMATION at the CX Awards 2025. 🏆 Aesop Alinta Energy PEXA Specsavers Suncorp Group Webjet Group These organisations underwent a CX transformation to become customer-centric, transforming their approach to the customer experience. View the shortlists for all the CX Awards 2025 categories here: https://lnkd.in/gbwJYsWE #TheCXAwards #CXExcellence #CustomerExperience