Top rated hotels in Shanghai

Mercure Shanghai Yu Garden On the Bund
4.8/54663 Reviews
Yu Garden Area
It was really a memorable stay at Mercure Shanghai yu on the bund! The front desk let me check in earlier upon my arrival, helped me with my huge luggages. Cozy place. Walking distance to yu yuan. Don’t like to walk? Don’t worry, hotel provides free shuttle to few must visit spot all day long, utilise and save on didi :) Walking distance to 小杨生煎 too. Love the room setting, huge space for 2 large luggage and a cabin luggage, still have spacious walkway. The window is covered with net prevent mosquito visit 😛 yet still can feel the chilling weather of Shanghai. The most impressive staff is ms 葛强芬 at the 2F dining, hardworking from front desk, rapid cleaning, fill water for coffee machine, replenish food and check on our needs. I left a jacket and she kept for me until my next day visit. 😍 Unlimited drinking water, chilled or warm to your liking. The warm flower tea served at lobby is nice too! Complimentary canned drink in the fridge. Linen clean and daily housekeeping. Super hardworking team. Besides, the intercom is picked up by human, feel more human touch. They helped me with my MeiTuan order as I did not have local mobile. And the best part, check on the surprise picture below. Lovely staffs and I’d definitely come back again 🙂
Novotel Shanghai Pudong Chuansha
4.7/55865 Reviews
Shanghai Disney Resort
Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
Shanghai Mia Hotel (Shaanxi South Road)
4.8/52750 Reviews
Hengshan Road Area
I had a generally good stay at Mia Hotel. Good service and staff. If you have chance to stay and your sleep is very light don’t get a room close to the elevator – the aisle is very narrow and you can hear easily people chatting when they get in and off. The place overall is a nice, the neighbour is great and you can’t find probably such a place like this one in the area.
Hotel Equatorial Shanghai
4.5/55137 Reviews
Jing'an District
Clean room , good location and good breakfast, the staff are friendly. I had a really good rest for two days! I stayed in a renovated room and it was pleasant and had a nice view. Next time I go to Shanghai, I want to stay again. It was good that the staff spoke English well and responded really kindly. The receptionist Ms.Michelle,Zhang responded with sincerity. The place was kept very clean and the room was also perfectly clean everyday. the location is good, very close to the Jinan temple, overall we had a great time. Convenient location, easy access to the subway… We got a room with the best view! Oriental pearl was my view during my stay!
Shanghai People's Square Nanjing East Road Pedestrian Street Treasury Hotel
4.7/51918 Reviews
People's Square
The hotel is really close to the Bund and Nanjing walking street. There are a lot of food stores, convenient stores, mtr, bus stop…etc near by the hotel. The room is not really big but it has everything I need. It’s clean, modern, has a great view. The staffs are super nice, friendly and helpful. Additionally, they have free self-service laundry. Highly recommended place. I would love to stay here again if I visit SH in the future
Manli Hotel (Shanghai Pudong Airport Branch)
4.7/5718 Reviews
Pudong International Airport Area
Kia ora, we are a couple from NZ. We stayed for one night only before going to the airport. We wished we stayed here longer as it was so dreamy and peaceful. Check in was easy and the girls were very helpful. Room was AMAZING and was a highlight of our trip. Breakfast in the morning had western and Chinese options and was delicious. The hotel provided a shuttle to the airport and this was quick and easy. I would highly recommend this hotel. One thing to note is on Trip.com it is advertised as one name and upon arrival we found it was called “Moonloo” just an fyi when needed long to find it. Location is fantastic with access to shops and dinner options.
Maixinge International Hotel (Shanghai International Tourism Resort, Zhoupu Metro Station )
4.8/59733 Reviews
Zhoupu Kangqiao
The room was very satisfactory, and the room was very good. The hotel lobby told me that it was very refreshing and clean, including corridors and so on. My aunt's stay was very good.The facilities are also very clean and sanitary, including the cleaning of the room. My aunt will give us the toiletries every day to help us change the sheets and quilts. The surrounding environment is also very good in terms of hygiene. There are free Disney shuttle buses and shuttle buses at subway stations. The timing is super reasonable and convenient.It is also very convenient to take a taxi around, the environment is also very good, and the stay is very satisfactory. It is also very happy and particularly satisfactory to stay in this hotel when you come to Disney.The lobby on the first floor also provides children with amusement parks and so on. You can get hand cream and so on by pushing sunscreen. It is really a super good idea to provide hand cream in winter, and I feel that they are very satisfied with what they have done with their heart.
Howard Johnson Huaihai Hotel Shanghai
4.7/53055 Reviews
Huaihai Road Area
Excellent concierge team. The front desk and all the colleagues went above and beyond! We arrived on 5th July. Our child felt unwell from the travelling. The hotel staff was very helpful in helping us find a hospital who would offer outpatient appointments without pre-booking. She helped to get us a taxi. They are a credit to their employer. Nice and clean hotel room. Lovely breakfast buffet. Perfect location. A++++
Atour X Hotel, Shanghai International Tourism Resort Safari Park
4.8/53296 Reviews
Kangqiao, Nanhui Area
This is the first time I booked this hotel! I took my kids to the safari park and saw this hotel on Ctrip. It was very close and included breakfast. The most attractive thing was that there was a shuttle bus from the hotel to the zoo! It was too difficult to park at the zoo before, and there was a long queue. So I decided to book this hotel decisively. To be honest, I was prepared for a general price because the price was there. But when I arrived, it was very satisfying! The internal environment is very good, there are robots! Takeaways can be delivered to the room by robots! For children, this is so cute! The room I was given was on the 3rd floor at first, because there was an annual meeting at noon that day and it was a bit noisy. I called the front desk and they took the initiative to change my room! The room is very big! It's also very clean! There is also a surprise, there is a free supper at night! Although there are not many things, you can make noodles or rice noodles! Thank you Puff and Lingwen for your thoughtful service to us!
UrCove by HYATT Shanghai Jing'an
4.8/54933 Reviews
Jing'an District
Excellent and be back to China on UrCove by Hyatt chain of hotels. Fantastic housekeeping services by Ms 赵,always at her services to our many request. Their smart robot services are great and the front desk is helpful and friendly. Love the laundry room, free at our own use. Location just next to Wuding Rd Station, very accessible to anywhere. Our 6N stay there was comfortable like at home.Highly recommended !

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Property Information for Tourists

Total Properties935
Number of Reviews1,108,245
Highest Price£940
Lowest Price£14
Average Price (Weekends)£102
Average Price (Weekdays)£100
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